Job Description:
• Responsible for processing all release of information requests in a timely and efficient manner
• Ensure accuracy and provide customers with the highest quality product and customer service
• Completes release of information requests including retrieving patient's medical chart and returning chart
• Scanning medical record accurately and correctly and transmitting daily, according to requests
• Validates requests and authorizations for release of medical information
• Performs quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing
• Maintains a neat, clean, and professional personal appearance and observes the dress code established
• Carries out responsibilities in accordance with client/site policies and procedures, including HIPAA
Requirements:
• High School Diploma (GED) required
• A minimum of 2 years prior experience in a medical records department or like setting preferred
• Must have strong computer software experience -- general working knowledge of Microsoft Word and Excel required
• Excellent organizational skills a must
• Must be able to type 50 wpm
• Must be able to use fax, copier, scanning machine
• Must be willing to learn new equipment and processes quickly
• Must be self-motivated, a team player
• Must have proven customer satisfaction skills
• Must be able to multi-task
Benefits:
• Working holidays included
• Excellent customer service by being attentive and respectful
• Maintain equipment in excellent operating condition