Experienced Full Stack Digital Media Operations Manager – Video Advertising and Client Support for arenaflex
**Rewritten Job Description:**
Join arenaflex as a Digital Media Operations Manager and Unlock a World of Opportunities
At arenaflex, we're passionate about revolutionizing the way we connect with our audiences through innovative storytelling and immersive experiences. Our Publicizing Deals portfolio is home to some of the world's most beloved brands, including Disney, Pixar, Marvel, and Lucasfilm, as well as leading entertainment networks ABC, Star, and FX. We're now seeking an exceptional Digital Media Operations Manager to join our Milan-based team and help drive our growth and success.
About the Role
We're looking for a highly motivated and experienced professional to lead our Digital Media Operations team in supporting our sales representatives and clients through every stage of the campaign lifecycle, from planning to invoicing. As a Digital Media Operations Manager, you'll be responsible for designing and executing the operational aspects of our advertising efforts, including pre-sale direction, media planning, campaign setup, analysis, optimization, reporting, and invoicing. Your focus will be on video advertising, particularly for our flagship product, Disney+, as well as other digital channels such as websites, apps, and social media platforms.
Key Responsibilities
- Lead a team of Digital Media Operations specialists in supporting assigned sales representatives and clients through all stages of the campaign lifecycle, from planning to invoicing
- Responsible for delivering effective media plans that drive revenue growth
- Allocate team responsibilities while contributing to and aiding the effort of the executives
- Perform all tasks related to campaign management, including stock valuation, media plan creation, order entry, dealing, streamlining, reporting, and invoicing
- Ensure the Record Administrator is fully prepared on campaign execution and able to address all related questions
- Act as the primary point of contact for any escalations on complex issues or requests regarding stock, advertising products, or campaigns
- Assist Sales, Finance, and Accounting in revenue tracking
- Investigate and resolve advertising delivery, ad quality, and technical issues, liaising with global Advertising Platforms support
- Test potential advertising tech vendor integrations and provide input on contract discussions
- Ideate, execute, audit, and advance operational cycles that drive quality and efficiency
- Analyze usage and execution of digital stock to develop systems and products that boost revenue yield
- Develop, tutor, and foster ability, including training future recruits
- Develop and update internal documentation to explain processes and best practices
- Collaborate with regional teams and serve as a local center of excellence for different offices across EMEA
- Stay up-to-date with TWDC's advertising tech stack and system, and follow industry developments
The Experience We Expect From You
We're looking for a highly experienced professional with a strong background in digital media operations, preferably in the advertising or promotion tech industry. Your skills and qualifications should include:
- Graduate level or equivalent experience
- 3+ years of general experience in the advertising industry, either publisher/agency side or in promotion tech
- Group management insight
- Mastery in defining and advancing cycles
- Proficiency in determining, planning, dealing, and managing advertising lobbies for display and video across websites, apps, social media platforms, and connected TV conditions
- Shown ability in enacting efforts, creating precise and applicable experiences, and enhancing execution
- Solid understanding of automated advertising, technologies that power it, and key vendors in the space
- Awareness of general information security and protection requirements connected with digital advertising
- Ability to represent the organization in external meetings and events
- Media or entertainment brand experience is helpful, as is knowledge of the cycles and strategies of a global partnership
- Essential ability together and promote the executive's frameworks (e.g., Google Advertising Manager), advertising server frameworks (e.g., DV360), and management of Creative Labels and Tracking to support and lead the assigned team.
- Knowledge of Immense activation for digital campaigns and related requirements
The Abilities We Expect From You
We're looking for a highly motivated and driven individual with exceptional skills in the following areas:
- Exceptionally energetic and driven issue solver
- Excellent interpersonal, organizational, and ability to simultaneously focus on and balance multiple tasks
- Scientific; able to review, evaluate, and plan based on results
- Ability to step back and view situations at a full-scale level, tackling the immediate challenge and providing long-term solutions
- Regular group leader and teacher, able to cultivate a positive, inclusive culture
- Advanced to show others how it's done and consider others responsible for elevated standards
- Open to working independently or collaboratively with reports, colleagues, and senior leaders
- Revenue-driven, but not at the expense of our people
- Continuously focused on our visitors and prioritizing the client experience
- Certain communicator with excellent presentation skills, able to speak on behalf of the team internally and externally
- Eager to work in a global organization with partners across the world
- Ability to explore the digital advertising industry and maintain relationships with distributors, broadcasters, agencies, advertisers, and tech vendors
- Top-to-bottom understanding of digital media and the advertising business, especially video and within EMEA
- IT savvy across core business applications and remote working tools (Asana, Success, PowerPoint, Slack, Zoom)
Responsibilities
As a Digital Media Operations Manager, you'll be responsible for:
- Data Entry
- Qualifications
- Bachelor Degree
- Job Benefits
Job Benefits
At arenaflex, we offer a competitive general rewards package that includes:
- Career Development
- Community Involvement
- Commuter Assistance
- Exclusive Discounts
- Flexibility @ Disney
- Health Insurance and Wellbeing
- Childcare Options
- Paid Time Off
- Retirement Programs
- Theme Park Admission
- Tuition Assistance
- Weekly Pay
- Wellness Programs
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