Company: Rock Valley College
Job description: To save time applying, Rock Valley College does not offer sponsorship of job applicants for employment-based visas for this position at this time.
Reporting Relationships
Reports to: Supervision is received from the Tutor and Writing Center Coordinator.
Supervision Exercised: Functional supervision may be exercised over student workers.
Job Summary Under limited and regular supervision, provide basic clerical support, reception functions, word processing and data entry of both numerical and written materials and functional supervision to student workers. Must exercise good judgment in handling day-to-day basic office duties. Assist other staff with office duties and projects as necessary. Provide excellent customer service to students, faculty, staff and others through all methods of contact. Confidentiality and discretion are required.
Essential Duties and Responsibilities include the following. Related duties may be assigned. * Under limited and regular supervision, provide clerical support for the Tutoring Center, following all directions, both written and verbal.
- Greet and direct Tutoring Center patrons, answer desk phone, and schedule tutoring appointments as necessary.
- Sort and distribute mail, answer telephone, take messages and perform similar tasks.
- Publish and distribute the tutoring schedule.
- Proofread completed documents to check for errors and make corrections.
- Maintain accurate knowledge of resources in order to respond to questions of all stakeholders.
- Assign projects to open tutors; contact students if a tutor will be unavailable.
- Assist in facilitating regular functions of the Tutoring Center.
- Assist in coordination of tutoring program under CRLA guidelines.
- Assist in maintaining appropriate tutor records and information.
- Maintain tutor binders and bins, and manage textbook collection, ensuring it remains current for all classes being tutored.
- Keep open lines of communication with newly hired tutors throughout their onboarding, orientation, and training
- Coordinate Tutoring Center activities during day/evening hours, including, but not limited to, updating information into computer programs, saving all information entered, securing the area at the day's end and readying the center for the next day.
- Order and maintain office and departmental supplies.
- Compile and input data into appropriate software.
- Create reports, verify totals on report forms, and share with appropriate staff.
- Assist with data management and processing of program assessments.
- Oversee completion, collection, and distribution of mid-program and end-of-program reports and surveys.
- Prepare, submit, and process all receipts, vouchers, travel forms, and conference expense forms required for documentation of employee for approval, reimbursement, and/or accountability.
- Track and manage purchasing process.
- Using tact and courtesy, establish and maintain effective relationships with persons contacted in the course of work.
- Attend meetings as needed.
- Regular attendance is expected.
To perform this job successfully, an individual must be able to perform each essential and specific duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum Qualifications
College or technical school coursework including keyboarding, document formatting, and advanced application skills preferred; or three to six months related experience and/or training as an administrative assistant or office assistant; or equivalent combination of education and experience. Strong problem-solving skills. Excellent communication skills. Ability to read and comprehend instructions, correspondence, and memos. Ability to write correspondence. Ability to effectively present information in one-on-one or small group situations to students, faculty, and other employees of the organization. Ability to do basic math necessary for the job responsibilities. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Proficient in using multiple methods of technology for communication. Proficient in Windows, Microsoft Word, Excel, and database entry. Ability to learn and use College's administrative software system, as appropriate to position.
Continuous Part-time Positions: (PSA, ESP, SSA)
Rock Valley College offers SURS pension and optional retirement savings programs. Complimentary use of the Fitness Center for employee, one tuition-free credit or non-credit class per academic semester after completion of one year of successful service for employee.
Rock Valley College values diversity and is committed to fostering an inclusive, diverse and respectful environment, as we believe that diversity in our organization encourages a rich and creative environment. We are actively engaged in building a more diverse organization and encourage all qualified applicants to apply today. We are also committed to providing accommodation for persons with disabilities. If you require accommodations, please contact our Human Resources Department at (815) 921-4760. Check out , , , , and at Rock Valley College
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Expected salary: $16.5 - 17.25 per hour
Location: Illinois Apply Now