[Remote] Vice President, In-Home Evaluation (IHE) Operations - Signify Health

Note: The job is a remote job and is open to candidates in USA. CVS Health is committed to building a more connected and compassionate health experience. The Vice President of In-Home Evaluation Operations at Signify Health will lead enterprise supply-demand strategy and execution, focusing on capacity management, forecasting, and client production management to ensure operational performance and workforce optimization.

Responsibilities

• Own enterprise supply–demand strategy and execution, including forecasting, capacity planning, national production, and GeoMode deployment
• Lead large, distributed teams accountable for forecasting accuracy, clinician network capacity, production performance, and market execution
• Establish and scale enterprise forecasting and capacity frameworks, including demand planning, scenario modeling, and clinician network allocation
• Drive national production strategy and execution to deliver completion targets, clinician network productivity, and operational efficiency
• Define and implement market-level deployment models to optimize clinician network distribution, capacity balance, and performance across geographies
• Build and govern performance management frameworks, including KPIs for forecasting accuracy, capacity attainment, production, utilization, and market health
• Partner with Product, Engineering, and Analytics to advance forecasting tools, operational workflows, and decision support capabilities
• Act as a senior client-facing leader, aligning supply–demand strategies with health plan and enterprise stakeholder growth and performance objectives
• Lead cross-functional execution with Operations, Recruiting, Clinical, HR, Finance, Analytics, and Legal to ensure alignment to enterprise priorities
• Identify and resolve capacity constraints, forecasting variability, and operational risks through data-driven insights and execution
• Lead executive-level operating reviews and planning forums, providing clear visibility into performance, risks, and forward outlook
• Drive transformation and scaling initiatives to improve forecasting precision, operational agility, and network performance

Skills

• 15+ years of experience in healthcare operations, including workforce strategy, forecasting, capacity planning, or production management
• Proven track record of leading enterprise-scale operations and delivering measurable improvements in performance, capacity, and efficiency
• Experience leading large, dispersed teams across multiple functions and markets
• Strong analytical and financial acumen, with expertise in forecasting, modeling, and performance management
• Demonstrated ability to operate at both enterprise and market level, translating strategy into execution
• Executive presence with the ability to influence senior stakeholders and lead in a highly matrixed environment
• Deep expertise in workforce optimization, supply–demand balancing, and healthcare operational performance drivers
• Experience leading transformation and scaling initiatives in complex healthcare organizations
• Bachelor's degree or equivalent

Benefits

• This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
• This position also includes an award target in the company’s equity award program.
• This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families.
• The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

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