Note: The job is a remote job and is open to candidates in USA. Evergreen Nephrology is dedicated to transforming kidney care through a patient-centered approach. They are seeking a Vice President of Clinical Operations who will be responsible for the performance, scalability, and continuous improvement of enterprise clinical programs, ensuring high-quality care and operational excellence.
Responsibilities
- Own performance across CKD Navigation, PAC, ECCP, Pharmacy, and future clinical programs
- Ensure clinical programs align with value-based care contract requirements, quality goals, utilization targets, and enterprise clinical strategy
- Lead program integration, stabilization, and scaling across markets and payer partnerships
- Translate clinical priorities into workflows, protocols, technology requirements, reporting needs, and frontline execution
- Serve as the senior escalation point for program risks, performance gaps, and complex operational challenges
- Partner with Central Quality to translate enterprise quality strategy into program level execution, workflow design, and frontline accountability
- Partner with Product, Technology, Analytics, and Clinical teams to implement and optimize care management platform functionality, clinical workflows, reporting, and patient engagement capabilities
- Lead and advance technology enabled care delivery models that improve patient engagement, documentation accuracy, workflow efficiency, communication, and measurable outcomes
- Support integrated patient engagement strategies across outreach, communication, care coordination, and campaign-based workflows
- Drive data integrity and reporting alignment across Evergreen technology platforms and operational reporting systems
- Own program level KPI performance and use rapid cycle improvement to identify and close performance gaps
- Build and develop high performing clinical leadership teams with clear role clarity, performance expectations, and accountability structures
- Lead operational integration across programs to create a more coordinated patient and provider experience
- Other duties consistent with this role, as assigned
Skills
- Licensed clinician with experience in direct patient care and clinical operations
- Backgrounds may include nursing, advanced practice providers, pharmacy, social work, or medicine
- Experience leading clinical operations in value-based care, provider enablement, population health, or complex chronic care models
- Experience partnering with physician leaders and building strong clinical relationships
- Strong working knowledge of HEDIS, Stars, quality performance, utilization management, and value-based care economics
- Hands on experience implementing, optimizing, or operationalizing care management platforms, clinical workflow tools, or patient engagement capabilities
- Experience translating operational needs into technology requirements and ensuring platform workflows support real frontline execution
- Experience using digital engagement, communication workflows or campaign-based outreach to improve patient engagement and program performance
- Ability to lead across centralized and embedded teams, multiple markets, and matrixed partners
- Proven ability to manage outcomes in a fast moving, evolving environment
- Track record of building disciplined operating systems, clear accountability, and scalable clinical programs
- Experience leading through influence across clinical, operational, analytics, technology, and payer partnership teams
- Intermediate skills with MS Office Suite of products including Outlook and Teams
- Able to work effectively in a primarily remote environment
- Home internet must support a minimum download speed of 25 Mbps and upload speed of 10 Mbps. Cable, Fiber, or DSL connections hardwired to the internet device are recommended
- Evergreen will provide remote employees with telephony applications and equipment to meet the business requirements for their role
- Employees must work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
- Experience leading clinical operations in a Nephrology setting
- Experience in a clinically integrated mode
- Bachelor's degree
Benefits
- Annual bonus
- Flexible time off policy for full-time employees
- 12 paid holidays per year
- Medical, dental, vision and life insurance, including an HSA with employer match
- Reimbursement for continuing medical education for eligible roles
- A 401(k) program where Evergreen matches up to 4% of contributions after six months of tenure
- Paid parental leave
- A robust training and development program that starts with onboarding and continues throughout your career with Evergreen Nephrology
- Evergreen will provide remote employees with telephony applications and equipment to meet the business requirements for their role
Company Overview
Evergreen helps nephrologists focus on the right patients at the right time across the full care spectrum. It was founded in 2021, and is headquartered in Nashville, Tennessee, USA, with a workforce of 201-500 employees. Its website is https://evergreennephrology.com.