Note: The job is a remote job and is open to candidates in USA. Gym Launch is an industry-leading provider of coaching programs and business training solutions for gym owners. The Traffic Account Manager will oversee the build, launch, and optimization of Paid Traffic campaigns, ensuring efficient lead generation for clients while maintaining strong communication and collaboration with marketing teams.
Responsibilities
- Onboard new Gym Launch clients via Agency Onboarding Zoom calls
- Ensure activation and integration of the following tech stack: GoHighLevel, Lead Connector, Twilio, GoDaddy, Meta/FB business manager, TikTok Ads manager, Zapier/Make.com, Asana
- Host client facing “Pre-Launch” Zoom calls prior to ads going live to cover expectations and lay the foundation for a strong and successful relationship together
- Ensure that all media buyers are optimizing accounts to SOP standards and within KPI’s
- Review account roster daily to ensure all are being served at a high level
- Rebuild and optimize problem accounts to ensure excellent client experience
- Provide feedback to media buyers to ensure alignment and results
- Adhere to B2C marketing guidelines established by Gym Launch
- Be available to our DIY clients to share expert advice on Paid Traffic Strategies
- Support R&D testing to remain competitive in the B2C agency category
- Create educational Loom videos as needed for departments/clients
- Oversee and manage budgets provided by clients accurately and efficiently
- Monitor emerging trends in social media paid advertising and adjust accordingly
- Seek out new skills and strategies to help bring our services forward
- Collaborate with team members on the clients in need of help, ensuring that the client experience exceeds their expectations
- Ensure that all client interactions are immediately and consistently noted
- Maintain up to date technical expertise of all Gym Launch products
- Ensure all stats sheets are managed and up to date by EOD Daily
- Ensure EOW reports are submitted to Agency Manager by Friday EOD
- Identify and communicate areas of opportunities for increased efficiencies and increased adoption within all Gym Launch Programs
- Complete preliminary Q.A. check prior to ads launch to ensure Facebook Integrations, software automations and more are set up appropriately
- Quickly identify gaps in our product and client experience that impact the success of our clients and communicate solutions to direct reports and other team members
- Confirm that all service procedures, policies, guidelines, and standards are being adhered to consistently and take necessary corrective actions when appropriate
- Reply to each escalation and/or client request same-day or first thing the following day for overnight requests
Skills
- 2 Years Digital Marketing Lead Generation experience within the local Brick & Mortar Service sector - (US / Canada Markets)
- 1 Year experience with GoHighLevel CRM and it's integrations
- 1 Year client facing experience
- Efficient with Facebook, Instagram, Adwords Advertising Platforms
- Experience with: Zapier, Twilio, Mailgun, GoDaddy, Canva, Lead Connector, Asana
- Experience using social media analytics tools and the ability to optimize marketing strategies based on findings
- Excellent communication skills via email, text and video conferencing
- Excellent client-facing communication and energy
- Ability to work under pressing deadlines
- Amazing organization skills
- Tolerance for high-stress situations
- A keen eye for marketing creative and psychology
- Adaptability to fast changing environments
- Excellent time management skills
- Ability to dedicate one's self to meet and exceed company expectations
- Efficient with all integrated platforms within the company
- Ability to learn quickly and execute at a high level with speed
- Able to work M-F 9AM-5PM EST; Must be flexible and able to work additional hours/weekends if the situation warrants it
- Generally reachable and responsive to Slack during working hours
- Willing to go to war and grind things out in crunch time for your teammates and clients
- Able to make autonomous decisions for the good of the company and clients
- Able to consistently maintain a positive can-do attitude that reflects company values
- Must show up consistently with energy and enthusiasm daily for team and clients
- Quiet home office environment with fast, reliable Wi-Fi and computer
- Awesome energy to create a WOW 1st experience for our new clients
Company Overview