Note: The job is a remote job and is open to candidates in USA. AfterShip is a post-purchase SaaS company transforming the global eCommerce landscape. They are seeking a TikTok Shop Growth Consultant to help DTC merchants successfully launch and scale their businesses on TikTok Shop, focusing on operational execution and product feedback.
Responsibilities
- Own day-to-day onboarding execution for pilot merchants through a 6–8 week TikTok Shop launch and scale sprint
- Help merchants with store readiness, Seller Center setup, catalog readiness, listing QA, and basic listing optimization after the merchant has been successfully onboarded by a Solutions Architect
- Teach merchants how to use AfterShip Feed Listing and Affiliates during the launch and scaling process
- Support early affiliate activation workflows, including creator matching and campaign setup basics where relevant
- Run weekly merchant check-ins, track blockers, escalate product and integration issues, and maintain launch trackers
- Document repeatable onboarding and growth playbooks that can later be productized or scaled through agency/TSP partners
- Work closely with Product, Solutions/TAM, Partnerships, and GTM teams to translate merchant needs into product improvements and operational learnings
Skills
- Hands-on experience in TikTok Shop seller operations, DTC operations, or TSP/agency operations
- Ideally has worked at TikTok Shop as an AM, or at a leading TSP/TikTok Shop Partner as an AM or operations lead
- Strong familiarity with TikTok Shop Seller Center and Shopify
- Comfortable with catalog, listing, PDP optimization, and launch readiness workflows
- Familiarity with affiliate and creator operations
- Merchant-facing, operationally strong, detail-oriented, and able to create clean process documentation
- Comfortable working with Product to turn operational insights into product features
- North America-based preferred
- Bilingual capability is preferred but not required
Benefits
- Competitive compensation
- Remote-first/hybrid-flexible work setups
- Healthcare coverage offered from day 1
- Retirement plans including company match
- Unlimited PTO
- Annual learning & wellness benefit
- Monthly book perk
- Career progression & professional development
- In-office lunch and commuter benefits for those located in our hub locations
Company Overview
We help e-commerce businesses grow and make buying and selling accessible to everyone, everywhere. It was founded in 2012, and is headquartered in Singapore, Central Region, SGP, with a workforce of 201-500 employees. Its website is https://www.aftership.com.