Note: The job is a remote job and is open to candidates in USA. Monarch Psychiatric NP PLLC is an outpatient setting virtual mental health and psychiatric care practice that serves adult populations in multiple states. They are seeking a Staff Administrative Assistant to manage scheduling, billing assistance, and communication tasks to support daily operations.
Responsibilities
- Scheduling and changing of appointments
- Clinician calendar management
- Insurance verifications and billing assistance
- Use of an EMR and other software or website applications
- Option to expand into marketing, social media postings
- Phone duties and tasks
- Collection of copays and other fees
- Use of email to communicate with patients and staff
- Additional tasks as required that allow for daily business operations
Skills
- High School Diploma or GED
- Great customer service skills
- Must pass a background check and standard clearance
- Must pass a drug test screening
- Knowledge of common systems used in a health practice such as EMRs
- Knowledge of billing insurance companies or willingness to learn
- Proficient in Microsoft Word, Excel, PowerPoint, and other related applications
- Ability to multi-task
- Knowledge of use of a phone system, voicemail
- Expert at writing emails, managing tasks, and communicating
- Positive attitude
- Maintains professionalism at all times amongst staff and patients
Benefits
- Overtime may be paid at 1.5 hours any work over 40 hours in a scheduled week.
- Paychecks to be dispersed electronically-only every week on Monday unless it is on a federal holiday in which case may be paid on the Friday before or the Tuesday after this holiday.
- After 30 days of employment, an employee is entitled to take unpaid personal leave day(s). Temporary employees are given 3 days of unpaid personal leave time that renews annually from the first date of employment for each year of employment in accordance with our usual policies.
- Sick leave: You will be entitled to sick pay which is accrued at the rate of 1 hour of paid sick leave for every 30 hours worked. This may be allocated for personal illness or health-related appointments each calendar year in accordance with our sick leave policy, which may be modified from time to time.
- Retirement funds/pension: We do offer a simple IRA with a 1% employer matching.
- Worker’s compensation: Employees may still be entitled to worker’s compensation when working remotely and depending on state and federal laws. If you are injured on the job, you must report this immediately to your supervisor.
Company Overview