Note: The job is a remote job and is open to candidates in USA. Decisions is a fast-growing software company that helps organizations automate complex business processes. The Technical Project Manager will lead client-facing engagements, ensuring effective solution delivery and alignment with business outcomes.
Responsibilities
- Lead structured discovery to understand customer problems, goals, and constraints
- Translate business needs into clear problem statements and outcome-driven MVP definitions
- Shape solution approaches in partnership with Technical Leads and Architects, ensuring feasibility and value alignment
- Challenge and refine requirements to focus on business impact, not just feature completeness
- Define scope boundaries that reflect prioritized value, not just initial requests
- Lead project scoping, planning, and execution from kick-off through deployment, defining clear scope boundaries, milestones, and ownership
- Translate solution scope into actionable delivery plans and structured backlogs
- Identify risks, dependencies, and scope changes early and drive structured resolution
- Facilitate backlog clarity, milestone tracking, and deployment readiness
- Act as the single source of truth for project status, risks, decisions, and next steps
- Manage scope control throughout the engagement by flagging scope creep, leading change order conversations, and helping maintain alignment to contract scope and expected outcomes
- Leverage delivery tooling and reporting mechanisms to keep project health, customer updates, and internal visibility clear and current
- Continuously align delivery to changing requirements, technical realities, and business priorities
- Make informed trade-offs between scope, timeline, and value in partnership with stakeholders
- Re-prioritize work based on impact, feasibility, and delivery progress
- Ensure alignment between contracted scope, intended outcomes, and actual delivered value
- Coordinate cross-functional project teams, helping align Developers, Architecture, and customer stakeholders around priorities and delivery goals
- Provide day-to-day delivery leadership so team members understand what is needed, when it is needed, and how their work connects to the client’s intended outcomes
Skills
- 6+ years leading client-facing software, SaaS, or platform implementations
- Strong experience defining and shaping scope, not just managing it
- Ability to operate across both discovery (what/why) and delivery (how/when)
- Confidence working with senior client stakeholders and leading clear communication in both steady-state and high-pressure situations
- Ability to partner credibly with technical leaders on architecture, integrations, and delivery trade-offs, with a foundational understanding of the Decisions platform
- Strong ownership mindset, with focus on customer outcomes, usability, and value realized
- Calm, organized, and solution-oriented under pressure
- Experience in Professional Services, consulting, or implementation environments preferred
- Experience with workflow automation, integration-heavy solutions, or process transformation is a plus
Company Overview
Company H1B Sponsorship