Note: The job is a remote job and is open to candidates in USA. Arize AI is a leading AI & Agent Engineering observability and evaluation platform, empowering AI engineers to optimize their AI systems. The Technical Product Marketing Manager will own the developer experience for Phoenix, focusing on increasing adoption and engagement while collaborating with product teams to enhance the overall user journey.
Responsibilities
- Define and own key metrics across the developer journey: awareness, adoption, activation, engagement, and qualified conversion signals from Phoenix into AX where relevant
- Identify friction across the OSS, cloud, and self-serve experience, and partner with product to improve it
- Develop hypotheses and run experiments to improve onboarding, activation, engagement, and expansion
- Own messaging and positioning for Phoenix and self-serve AX
- Clarify Phoenix’s role in the AI evaluation, observability, and agent development ecosystem
- Help articulate how Phoenix and Arize AX fit together for different audiences and stages of adoption
- Support launch coordination for major Phoenix releases
- Build technical content that supports key moments in the developer journey (first use, activation, production readiness)
- Create and improve onboarding and activation flows across OSS, cloud, and self-serve experiences
- Develop guides that show how Phoenix is used in real-world workflows, and how teams can extend those workflows into AX when needed
- Write from hands-on product usage and real technical understanding
- Engage with the Phoenix and broader AI developer community to understand needs and surface insights
- Partner with DevRel on amplification and community engagement
- Identify which channels and communities are worth investing in, and help shape Arize’s developer community strategy
- Identify opportunities to grow Phoenix’s reach and mindshare
- Use AI-native workflows to monitor ecosystem signals, synthesize feedback, and ship quickly
- Dogfood Arize products in your own workflows and write from direct experience
- Operate with a strong bias toward iteration, experimentation, and measurable outcomes
Skills
- 3-5 years in developer marketing, product marketing, developer relations, or a technical/product role with strong go-to-market instincts
- Comfortable reading and working with code, APIs, and developer tools
- Strong technical writing skills
- Experience with AI/ML tooling, observability, or developer workflows
- Comfortable using AI tools as part of daily workflows
- Hands-on executor who ships fast
- SF-based
- Experience with OSS go-to-market or PLG
- Existing relationships in the SF AI community
- Personal following in AI/ML
Company Overview