Note: The job is a remote job and is open to candidates in USA. Carvana is a company dedicated to creating a hassle-free way for people to buy and sell cars. They are seeking a Team Lead in Market Operations to manage logistics, inventory, and customer experience while mentoring team members and handling various responsibilities in a fast-paced environment.
Responsibilities
- Manage logistics
- Inventory quality
- Scheduling
- Registration paperwork
- Customer experience
- Employee experience
- Community outreach
- Mentoring and training programs
- Assume additional responsibilities as needed
- Juggling multiple projects
Skills
- A Bachelor's degree from an accredited undergraduate institution
- At least five years of relevant experience in team leadership roles managing multiple employees
- Experience handling logistics
- An ability to operate in ambiguity with the grace of a gazelle…not the gazelle being hungrily chased by a lion, but the one bounding effortlessly through an open African savanna
- An appreciation for differences of opinion
- The savvy to manage employee and customer experience, as both will get messy at times, and to thrive in these situations by making interactions rewarding for all involved
- The skills to examine processes and develop creative solutions
- An understanding that things will change. We need to know you are okay with that
- A willingness to roll up your sleeves, take on new assignments, and juggle many things at once
- Must be able to read, write, speak, and understand English
- The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
- Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat
- Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs
- Frequent driving requires excellent visual activity and manual dexterity
- Requires to work in outdoor weather conditions
- Must be able to stay in stationary positions for extended periods of time (when driving) up to 3 hours at a time
- Frequently communicates with customers and must be able to exchange accurate information
Benefits
- Medical, Dental, and Vision benefits.
- 401K with company match.
- A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more.
- A great wellness program to keep you healthy and happy both physically and mentally.
- Access to opportunities to expand your skill set and share your knowledge with others across the organization.
- A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.
Company Overview