Note: The job is a remote job and is open to candidates in USA. SalonCentric, a subsidiary of L’Oréal USA, is the premiere distributor of salon professional products in the United States. The Strategic Account Manager is responsible for developing strategic growth plans for Key Salon Accounts and acquiring new salon partnerships, while fostering strong relationships and ensuring customer satisfaction.
Responsibilities
- Identify and develop focused and strategic long-term growth plans for our existing Key Salon Accounts while leveraging SalonCentric and L’Oreal value-add systems to attract new professional salon partnerships within assigned territory
- Responsible for creating and executing an O+O commercial strategy through coordination of Joint Business Planning across our core salon clients, to ensure business growth objectives are agreed upon and achieved
- Strong focus on prospecting and acquiring new multi-brand salons to add to the SalonCentric portfolio
- Develop, initiate, and engage in strategic and dynamic sales tactics that create value and competitive advantage for our portfolio of accounts
- Create and maintain an annual business plan in partnership with our PPD Brand partners considering levers of activation for growth to achieve individual brand profitability
- Create and execute development and retention plans by employing our catalogue of business growth tools and systems
- Communicate our premium business strategies and services offered to develop and maintain profitable long-term partnerships
- Collaborate with internal partners to identify opportunities for innovation within local market; inclusive of opportunities & strategies to increase brand awareness and grow market share
- Responsible for the delivery of monthly, quarterly, and annual sales objectives including goal obtainment on the Key Performance Indicators (KPI)
- Act as a client centric consumer voice for the salon by ensuring a strategic viewpoint across the division
- Lead through strategic account/salon opportunities
- Develop a 360 degree approach for each SBP and salon business
- Supports business by developing and coordinating education and promotional events including but not limited to: area classes, company shows and events, hands-on workshops, and in-salon education
- Organize and execute strategic education planning meetings on a frequent basis with salon owners, leaders and influencers and consult on business promotions and strategy
- Leverage and integrate third-party business partners to enhance clients’ business acumen resulting in long-term stability in salon operations and improved P&Ls
- Employ company resources and tools to leverage loyalty programs
- Monitor brand integrity by continually assessing and monitoring the appropriate amount of product that each customer should be ordered based on their size, client count, and the number of service providers within the salon location
Skills
- High school degree required
- Minimum of 3 – 5 years demonstrated success in outside sales or beauty industry experience with emphasis on Strategic Account Management and consultative selling
- Exemplary interpersonal and communication skills, and the ability to easily engage others within a comprehensive OMNI sales environment
- Exceptional presentation, written and verbal communication skills
- Excellent organizational and project management skills
- Proficient in PowerPoint and other design/presentation applications
- Strong commercial orientation and business acumen
- Possesses a valid state driver's license, good driving record, and required auto insurance policy levels
- Must live within assigned sales territory
- Position requires frequent and sometimes prolonged driving of a car, walking and standing. Uses professional judgment during all business activities
- Excellent computer skills - Windows-based (MS Office) systems and applications
- Knowledge and demonstrated use of technology and social media platforms to influence business objectives
- Role will include significant travel, up to 75%, to cover accounts within assigned geographical area
- Bachelor's degree strongly preferred
- Extensive experience in and familiarity with the professional beauty industry, and strong appreciation of beauty brands preferred
- Experience with Salesforce.com and MS TEAMS preferred
Company Overview