Note: The job is a remote job and is open to candidates in USA. Twilio is shaping the future of communications with innovative solutions for businesses. The Strategic Account Executive 4 will lead relationships with growth and mid-market customers, driving sales and account strategy to protect and grow Twilio's communications business.
Responsibilities
- Manage and expand some of our most important Regulated Verticals customer accounts
- Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results
- Partner closely with other Twilio teams to identify new revenue opportunities within your Regulated Verticals account portfolio
- Serve on a cross-functional account team with representatives from product, finance, support, and services teams
- Run a disciplined forecast, consistently achieve goals, and present guidance to executive management
- Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization
- Generate and maintain an accurate sales pipeline and forecast utilizing our CRM, SalesforceStay current with industry changes and collaborate with your team and peers to learn and share best practices
Skills
- Possess a total of 8 years of sales experience, with a minimum of 3 years dedicated to major account or strategic sales
- Demonstrate expertise in managing or leading quantitative, highly analytical products and solutions for customers
- Accountable for relationship management, cross sells, upsells and solutions consulting
- Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships
- Analytical account development strategy based on using data to find opportunities and prove value
- Demonstrated track record of managing business forecasts and financial models
- Entrepreneurial mindset with appetite to define process and build programs
- Record of delivering revenue and gross profit results, especially for large-scale and enterprise customers
- Excellent verbal and written communication skills
- Bachelor's Degree or equivalent years of experience
- Deep experience working with telecom companies, including CPAAS, SMS aggregators, carriers, or global communications platforms
- Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments
- Software, SaaS, CPaas or PaaS selling experience
Benefits
- Competitive pay
- Generous time off
- Ample parental and wellness leave
- Healthcare
- A retirement savings program
- Health care insurance
- 401(k) retirement account
- Paid sick time
- Paid personal time off
- Paid parental leave
- Eligible to participate in Twilio’s equity plan
- Eligible to earn commissions
Company Overview
Twilio is a cloud communication company that enables users to use standard web languages to build voice, VoIP, and SMS apps via a web API. It was founded in 2008, and is headquartered in San Francisco, California, USA, with a workforce of 5001-10000 employees. Its website is https://www.twilio.com/.Company H1B Sponsorship
Twilio has a track record of offering H1B sponsorships, with 12 in 2026, 215 in 2025, 168 in 2024, 209 in 2023, 369 in 2022, 264 in 2021, 157 in 2020. Please note that this does not guarantee sponsorship for this specific role.