Note: The job is a remote job and is open to candidates in USA. Superhuman is an AI productivity platform on a mission to unlock the superhuman potential in everyone. The Staff Growth Product Designer will lead the strategy and execution of activation, onboarding, and early lifecycle experiences across the Superhuman suite, collaborating with various teams to enhance user engagement and adoption.
Responsibilities
- Design impactful onboarding, activation, and engagement experiences that help users discover and adopt features across the Superhuman suite
- Partner cross-functionally with Product, Engineering, Marketing, Research, and Analytics to identify growth opportunities and deliver customer-centric solutions
- Define and execute experiments that guide users toward meaningful “aha” moments, from early concepts and prototypes through polished, high-fidelity designs
- Use qualitative and quantitative insights to improve feature discovery, habit formation, retention, and overall customer engagement
- Help shape the strategy and roadmap for cross-product activation initiatives, ensuring experiences feel cohesive across Grammarly, Coda, and Mail
- Create interaction patterns that balance power, simplicity, and approachability across complex and AI-assisted workflows
- Collaborate closely with product and engineering teams to deliver high-quality, on-brand experiences that drive measurable business impact
- Contribute to and elevate the culture of design craft through feedback, mentorship, collaboration, and a consistently high bar for quality
- Stay ahead of industry trends and emerging technologies, exploring how AI can create more intuitive, delightful, and effective customer experiences
Skills
- 7+ years of experience in product design, with at least 3+ years focused on growth, onboarding, activation, engagement, or lifecycle experiences
- Strong portfolio demonstrating excellence across interaction design, visual design, prototyping, typography, layout, and systems thinking
- Experience designing and running product experiments that balance customer needs with business goals and measurable outcomes
- Proven ability to collaborate cross-functionally with Product, Engineering, Marketing, Research, and Analytics teams
- Strong communication and storytelling skills, with the ability to clearly articulate design rationale, strategy, and tradeoffs
- Demonstrated ability to navigate ambiguity, bring clarity to complex problems, and adapt quickly as new insights emerge
- Deep empathy for users and a strong understanding of customer behavior, motivation, and emotional experience
- High level of craft and attention to detail, with a passion for creating premium, thoughtful product experiences
- Self-directed and proactive, with the ability to manage multiple priorities and move quickly in fast-paced environments
- Enthusiasm for AI-native products and workflows, with curiosity about how AI can improve both customer experiences and team productivity
- Experience with monetization, upgrade flows, or team growth experiences is a plus
Benefits
- Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
- Disability and life insurance options
- 401(k) and RRSP matching
- Paid parental leave
- 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
- Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
- Annual professional development budget and opportunities
Company Overview
Superpowers, everywhere you work. Mail, Docs, and AI that work in every app and tab. It was founded in 2009, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is https://superhuman.com.