Note: The job is a remote job and is open to candidates in USA. Grafana Labs, the company behind the open observability cloud, is seeking a Staff Product Analyst to join their Product Analytics team. This role will focus on supporting the AI organization by defining KPIs, improving measurement practices, and translating data into recommendations that influence product decisions.
Responsibilities
- Partner cross functionally across Product to establish top-level KPIs, dashboards, and product roadmap planning
- Define how success is measured for AI-powered product experiences, including adoption, engagement, quality, retention, and user outcomes
- Guide the instrumentation of product data in collaboration with our Product Design, Product Management, and Engineering teams to enable reliable analysis of AI features and workflows
- Design, evaluate, and interpret experiments to assess the impact of new AI capabilities and inform product decisions
- Develop dbt models to transform and test our user behavior data in partnership with our Analytics Engineering team
- Influence best practices for Product Analytics across teams and help define standards as the company scales
- Contribute to defining the long-term vision and strategy for Product Analytics, balancing near-term needs with scalable, durable solutions
Skills
- Experience partnering across product and engineering organizations, and familiarity with typical product KPIs and frameworks (e.g., DAU/MAU, funnels, A/B testing)
- Experience defining and tracking success metrics for complex product areas, ideally including AI-powered features or workflows
- SQL: writing complex yet efficient SQL is a daily habit for you
- Data Visualization: experience with any of the following tools: Tableau, Looker, Omni, Hex, or of course, Grafana!
- Experience writing dbt models, implementing Product Analytics tooling (e.g., Heap, Pendo, Amplitude, FullStory), and code version control (git)
- Experience using AI-assisted coding tools (e.g., Cursor, Claude Code) to quickly prototype and iterate across analysis, data modeling, instrumentation, visualization and code development
- Excellent communication skills, able to explain technical topics to non-technical audiences, and maintain many of the essential cross-team and cross-functional relationships necessary for the team's success
- Knowledge about observability
- Familiarity with Airflow or Prefect - generating ad hoc ETL jobs
Benefits
- Benefits include equity, bonus (if applicable) and other benefits listed [here](https://grafana.com/about/careers/#jobs).
- 100% Remote, Global Culture -As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
- Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
- Transparent Communication – Expect open decision-making and regular company-wide updates.
- Innovation-Driven – Autonomy and support to ship great work and try new things.
- Open Source Roots – Built on community-driven values that shape how we work.
- Empowered Teams – High trust, low ego culture that values outcomes over optics.
- Career Growth Pathways – Defined opportunities to grow and develop your career.
- Approachable Leadership – Transparent execs who are involved, visible, and human.
- Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
- In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
- Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *\*We will comply with local legislation where applicable.*
Company Overview