Note: The job is a remote job and is open to candidates in USA. Hopper is on a mission to become the leading travel platform globally, and they are seeking a Senior Product Designer to join their rapidly scaling Fintech team. The role involves designing end-to-end web experiences, conducting customer interviews, and collaborating with various stakeholders to create user-centric solutions that address customer problems.
Responsibilities
• Design end-to-end web experiences, owning the full process from concept through launch
• Conduct customer interviews and usability tests, then leverage both qualitative feedback and quantitative data—tracking customer behavior, analyzing metrics, and running experiments—to validate and iterate on designs
• Collaborate with product, engineering, and business stakeholders to define problems, explore solutions, and ship features
• Create simple, logical experiences that make complex workflows feel effortless
• Balance customer needs with business goals and technical constraints
• Make smart tradeoffs between speed, learning, and competing priorities
• Lead design reviews with external partners and build strong cases for design decisions
Skills
• 3+ years designing modern digital products with a strong portfolio showcasing end-to-end web design work and process
• Proven track record designing 0-to-1 experiences from concept through launch
• Collaborates effectively with product and engineering teams in agile settings, clearly articulating design rationale and assessing technical feasibility to simplify where needed
• Shows strong judgment making data-driven decisions grounded in research, testing, and metrics—comfortable prioritizing and making tradeoffs without waiting for absolute certainty
• Thrives as part of a founding team—scrappy, resourceful, passionate about solving real customer problems, and has no ego when it comes to being wrong or changing direction
• Experience with AI tooling such as Figma Make, Lovable and Cursor for rapid prototyping
Benefits
• Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages.
• Unlimited PTO.
• Carrot Cash travel stipend.
• Access to co-working space on demand through FlexDesk AND Work-from-home stipend.
• Please ask us about our very generous parental leave, much above industry standards!.
• Entrepreneurial culture where pushing limits and taking risks is everyday business.
• Open communication with management and company leadership.
• Small, dynamic teams = massive impact.
• 100% employer paid Medical, Dental and Vision coverage for employees.
• Access to Disability & Life insurance.
• Health Reimbursement Account (HRA).
• DCA/ FSA and access to 401k plan.
Company Overview
• Hopper is a travel technology platform that operates the Hopper app & website and its B2B division, HTS (Hopper Technology Solutions). It was founded in 2007, and is headquartered in Montréal, Quebec, CAN, with a workforce of 201-500 employees. Its website is http://www.hopper.com.
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