[Remote] Solutions Architect, Payment Operations

Note: The job is a remote job and is open to candidates in USA. Blackbaud is a company that powers social impact through purpose-driven technology and responsible AI. They are seeking a Solutions Architect aligned to the Payments Operations value stream to define and drive the architectural vision and technical strategy across all payment and financial operations platforms.

Responsibilities

• Define and evolve the solution architecture for the Payments Operations value stream, ensuring alignment with enterprise architecture and business strategy
• Establish and maintain a long-term architectural roadmap supporting end-to-end payment lifecycles including authorization, settlement, reconciliation, refunds, chargebacks, and reporting
• Drive modernization using cloud-native, API-first, and event-driven architectures to improve scalability, resiliency, and observability
• Partner with Finance, Risk, Compliance, Product, and Engineering teams to translate business and regulatory requirements into secure, scalable technical solutions
• Lead architectural design across payment gateways, billing and invoicing platforms, ERP and general ledger integrations, and financial data pipelines
• Ensure architectural alignment and dependency management across multiple Agile Release Trains (ARTs)
• Design highly available and fault-tolerant systems supporting mission-critical financial workflows with strict SLAs
• Guide teams in implementing auditable, idempotent transaction flows and real-time event processing
• Identify and mitigate technical and operational risks related to PCI DSS, SOX, fraud, data privacy, and financial compliance
• Participate in PI Planning, System Demos, and Inspect & Adapt events to ensure architectural alignment and continuous improvement
• Collaborate with Enterprise, Cyber, and Solution Architects to ensure interoperability across adjacent value streams

Skills

• 12+ years of industry experience designing and implementing solutions
• 8+ years of experience in solution or enterprise architecture roles
• 3+ years of experience working in a SAFe environment or other scaled Agile frameworks
• SAFe® Architect Certification (or willingness to obtain)
• Deep expertise in payments, billing, reconciliation, and financial operations architectures
• Experience with Integration & Event Hubs, Event Streaming & Pub/Sub, and AI orchestration
• Strong understanding of PCI DSS, SOX controls, auditability, and financial compliance requirements
• Demonstrated ability to deliver solutions meeting quality, security, availability, and operability standards
• Experience with payment gateways and processors (e.g., Stripe, Cybersource, Adyen, Braintree, Hyperwallet, Worldpay, PayPal)
• Experience integrating billing, subscription management, and revenue recognition platforms
• Experience with enterprise data platforms, including data warehouses, master data management, and analytical/reporting tools (e.g., Qlik, Tableau, Power BI)
• ERP and financial system integration experience (e.g., NetSuite, Workday, SAP, Oracle)
• Strong background in event-driven architectures, distributed systems, and financial data pipelines
• Familiarity with fraud detection, chargeback workflows, and risk scoring platforms
• Experience with cloud platforms, microservices, and API gateway architectures
• Strong communication skills and the ability to mentor architects and senior engineers

Benefits

• Medical, dental, and vision insurance
• Remote-flexible workforce
• Wellness Programs
• 401(k) program with employer match
• Flexible paid time off
• Generous Parental Leave
• Donations for Doers
• Pet insurance, legal and identity protection
• Tuition reimbursement program

Company Overview

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