Note: The job is a remote job and is open to candidates in USA. TraceLink is the world’s largest Agentic Business Network, enabling life sciences and healthcare companies to build and manage a scalable digital workforce of governed, no-code AI agents. The Solution Consultant will lead solution-based sales cycles, focusing on US-based opportunities and taking a consultative approach to articulate the business value impact that transforms customers’ supply chains.
Responsibilities
- Diagnose Business Needs: Conduct deep-dive discovery sessions to assess client business needs and technical requirements, defining appropriate strategic solutions that address specific supply chain challenges
- Articulate Business Value: Build and present compelling business cases—including ROI analysis and Total Cost of Ownership (TCO) models—to clearly articulate the financial and operational impact of the TraceLink suite
- Lead Consultative Sales Cycles: Partner with the Sales team to drive the customer journey, acting as a trusted advisor to build relationships and guide prospects toward a modern supply chain transformation
- Deliver Tailored Demonstrations: Manage and deliver persuasive product demonstrations and presentations tailored to specific audience personas, ranging from technical architects to C-level executives
- Execute Solution Workshops: Prepare materials for and lead interactive solutioning workshops to validate customer requirements and map TraceLink capabilities to tangible business outcomes
- Subject Matter Expertise: Serve as the primary Subject Matter Expert (SME) for TraceLink’s solutions, maintaining deep knowledge of the platform to handle complex objections and technical inquiries
- Cross-Functional Collaboration: Collaborate with Product Management, Internal Services, and external partners to relay market feedback and ensure the proposed solution optimizes long-term client value
- Technical Sales Support: drive technical accuracy and excellence during the sales process, including providing high-quality inputs for RFPs and RFIs when required
Skills
- Extensive experience in a Client-Facing role (Solution Consulting, Sales Engineering, or Business Consulting), ideally within an Enterprise SaaS environment
- Experience with Manufacturing or Supply Chain operations
- Demonstrated expertise in consultative and value-based selling methodologies, with specific experience building business cases and proving ROI to prospective buyers
- Superior verbal and written communication skills, with the ability to articulate complex business and technical topics to audiences ranging from end-users to C-level executives
- A proven history of securing the 'technical win' in complex sales cycles, driving revenue targets, and maintaining high levels of customer satisfaction
- Strong analytical and problem-solving mindset, capable of translating abstract customer pain points into concrete technical solutions
- A collaborative team player who can lead cross-functional efforts while maintaining the ability to work autonomously on assigned opportunities
- Solid understanding of supply chain systems and integration patterns (ERP, WMS, etc.)
- Bachelor's degree or equivalent professional experience required
- Ability to travel up to 25-40% as required by business needs
Benefits
- TraceLink is committed to providing competitive compensation and benefits to all employees.
Company Overview
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