Note: The job is a remote job and is open to candidates in USA. Jahnel Group is a fast-growing company focused on providing the best environment for software creators. They are seeking a Software Business Analyst to collaborate with clients and internal teams to translate business needs into software solutions throughout the development lifecycle.
Responsibilities
- Partner directly with external clients and internal stakeholders to gather, analyze, and document business and software requirements
- Facilitate discovery sessions, stakeholder interviews, workshops, and workflow analysis to understand business processes and identify opportunities for improvement
- Translate business needs into clear user stories, functional requirements, and detailed acceptance criteria within Agile environments
- Create process flows, wireframes, mockups, and supporting documentation that help development teams understand proposed solutions
- Maintain requirement traceability throughout the software development lifecycle
- Serve as the primary point of clarification for developers during implementation
- Collaborate closely with QA teams to define test plans, user acceptance testing (UAT) scenarios, and feature validation
- Support UAT execution, defect triage, and validation of completed work against business requirements
- Lead software demonstrations with clients and stakeholders, gather feedback, and refine requirements as needed
- Communicate requirement updates, project risks, scope changes, and timeline impacts across cross-functional teams
- Analyze client feedback, support requests, and product usage trends to identify usability improvements and future enhancements
- Continuously evaluate existing workflows and recommend improvements that enhance user experience and overall product quality
- Occasionally travel (up to 10%) for client discovery sessions, workshops, or meetings
Skills
- 5+ years of Business Analyst experience within software development environments
- Proven experience writing user stories and acceptance criteria in Agile/Scrum teams
- Strong experience working directly with external clients and business stakeholders
- Excellent communication, facilitation, presentation, and relationship-building skills
- Experience with Agile project management and ticketing tools such as Jira, YouTrack, or similar platforms
- Strong analytical, organizational, and problem-solving skills with exceptional attention to detail
- Ability to understand business processes and translate them into functional software requirements
- Comfortable collaborating with software engineers, QA teams, Product Owners, and business stakeholders
- Experience creating process flows, user journeys, wireframes, or mockups using tools such as Lucidchart, Miro, Balsamiq, or similar
- Familiarity with relational databases and the ability to understand data structures and business logic
- Strong proficiency with Microsoft Office tools including Excel, Word, and Outlook
- Must be highly organized, self-motivated, and able to prioritize multiple initiatives in a fast-paced environment
- Bachelor's degree in a related field
- Candidates must be legally authorized to work in the U.S. without current or future sponsorship
- Understanding of SQL and the ability to read or analyze queries is preferred
- Experience working within financial services, claims processing, regulatory software, or other enterprise software environments is a plus
Benefits
- Free Health Insurance Option for all (Single, 2 - Party and Family)
- 401k Safe Harbor Plan
- Generous PTO
- Maternity / Paternity Leave
- Revenue Sharing Incentive
- Certification Reimbursement and Bounty Programs
Company Overview