Note: The job is a remote job and is open to candidates in USA. NPS Prism is a market-leading, cloud-based CX benchmarking and operational improvement platform owned by Bain & Company. They are seeking a Senior SQL Database Administrator (DBA) to manage their database infrastructure, ensuring security, integrity, and performance while implementing best practices for data management, backup, and recovery.
Responsibilities
- Design, install, configure, and maintain SQL Server databases to support business applications
- Monitor database performance, implement tuning improvements, and optimize SQL queries
- Develop and manage database security, ensuring data integrity and compliance with industry standards
- Perform regular database backups, recovery testing, and disaster recovery planning
- Automate database processes and implement monitoring tools for proactive issue resolution
- Troubleshoot database-related issues and provide timely resolutions
- Implement and maintain high availability (HA) and disaster recovery (DR) solutions
- Maintain detailed documentation of database configurations, procedures, and policies
- Stay updated with the latest advancements in database technologies and best practices
- Participate in strategic planning for database infrastructure improvements and scalability
Skills
- Bachelor's degree in computer science, information technology, or a related field
- 7+ years of experience as an SQL Database Administrator
- Expertise in SQL Server (2016/2019/2022) and Azure SQL
- Strong proficiency in T-SQL, stored procedures, indexing, and query optimization
- Knowledge of backup and recovery strategies, high availability solutions (Always On, Mirroring, Replication)
- Strong analytical, troubleshooting, and problem-solving skills
- Excellent communication, leadership, and teamwork abilities
- Familiarity with cloud database services (Azure, AWS RDS) is preferred
- Experience with SSIS, SSRS, and SSAS is a plus
- Experience with Databricks SQL Warehousing is a plus
- Experience with DB Migration is a plus, specially from one cloud to another
Company Overview
NPS Prism offers a SaaS CX benchmarking platform that delivers Net Promoter Score and KPI insights on customer journeys across industries. It was founded in 2019, and is headquartered in Boston, Massachusetts, US, with a workforce of 201-500 employees. Its website is https://www.npsprism.com.Company H1B Sponsorship
NPS Prism has a track record of offering H1B sponsorships, with 1 in 2025. Please note that this does not guarantee sponsorship for this specific role.