Note: The job is a remote job and is open to candidates in USA. Veeam Software is the Data and AI Trust Company, specializing in data resilience and security. The role involves building a global Site Reliability Engineering function for the Veeam Data Cloud, focusing on government and sovereign cloud environments, while ensuring high availability and fault tolerance.
Responsibilities
• Get up to speed on the full platform — all VDC workloads, dependencies, and risk areas. Much of this will happen through code, docs, and conversations rather than direct environment access
• Work with SMEs across the org to fill knowledge gaps and build onboarding material for the team
• Write and maintain runbooks, architecture docs, and operational guides
• Design infrastructure for high availability and fault tolerance on Azure (including Azure Government)
• Define SLIs, SLOs, and error budgets where none exist today
• Run incident response and blameless postmortems. Turn incidents into improvements
• Identify reliability risks across modern and legacy workloads and build practical remediation plans that work within compliance constraints
• Close observability gaps — define instrumentation requirements and drive implementation
• Set alerting, telemetry, and monitoring standards with partner teams
• Build automation to reduce toil and support fleet management
• Participate in on-call rotations
• Work with IaC, CI/CD, deployment automation, and config management — including in air-gapped or compliance-restricted environments
• Build and maintain testing, canary deployment, and release validation pipelines
• Integrate chaos engineering and monitoring tools, adapting choices to meet regulatory requirements
• Work across product, platform, security, legal, compliance, and operations teams
• Own problems end-to-end — identify gaps, drive solutions, don't wait for direction
• Mentor other engineers and help spread SRE practices across the org
Skills
• 7+ years in Software Engineering, with 3+ years in SRE, Platform Engineering, or similar — across multi-service platforms, not just single-service environments
• Experience with Government or Sovereign Cloud (e.g., Azure Government, AWS GovCloud)
• Experience in regulated compliance environments — government (FedRAMP, CMMC, IL2/IL4/IL5), financial (PCI-DSS, SOX), or healthcare (HIPAA, HITRUST). You understand how compliance shapes architecture and operations
• Strong experience building and running production services on cloud infrastructure (Azure preferred, including Azure Government)
• Able to learn large, complex platforms quickly with limited guidance — comfortable building understanding from code, docs, and architecture artifacts when direct environment access is restricted
• Can investigate systems independently and produce clear docs, risk assessments, and improvement plans
• Comfortable working across teams — engineering, product, security, compliance, operations
• Programming skills in one or more of: TypeScript/JS, Go, Java, C#, or similar
• Experience with monitoring and observability tools (e.g., Prometheus, Grafana, OpenTelemetry, ELK stack)
• Experience with IaC (Terraform, Terragrunt, Pulumi) and container orchestration (Kubernetes)
• Experience with CI/CD and GitOps tooling — GitHub Actions, Azure DevOps, GitLab CI, ArgoCD, FluxCD, or Dagger
• Solid grasp of distributed systems, networking, and cloud-native architecture
• Clear written and verbal communication skills
• Experience on B2B SaaS platforms in regulated or government markets
• Background in chaos engineering, resilience testing, or performance/load testing
• Have built an SRE or reliability function from scratch before
• Experience across mixed environments — modern cloud-native and older legacy systems
• Familiar with AI-first development workflows — using LLM-powered tools for infrastructure automation, code generation, and documentation
Benefits
• Unlimited paid time off, 12 paid holidays, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Paid parental leave: 8 weeks for all parents, 16 weeks for birthing parents
• Medical, dental, and vision coverage starting on your first day
• Mental health support, therapy sessions, and digital wellness tools via our Employee Assistance Program
• 401(k) retirement plan with company matching contributions
• Fertility, adoption, and surrogacy support through Maven, plus paid volunteer time
• AirVet: 24/7 virtual veterinary care at no cost
• Legal services, identity protection, and supplemental health insurance options
• Tax-advantaged spending accounts for healthcare, dependent care, and commuting