Note: The job is a remote job and is open to candidates in USA. Axon is on a mission to Protect Life, addressing critical safety and justice issues with their ecosystem of devices and cloud software. As a Senior Public Safety Sales Engineer, you will act as a technical expert and storyteller, collaborating with sales teams and customers to deliver tailored technical solutions and ensure successful implementation.
Responsibilities
- Pre-Sales Solutioning
- Partner with AEs and RSMs to qualify opportunities, understand customer challenges, and design tailored technical solutions
- Conduct in-depth discovery with 911 centers, emergency management agencies, and public safety IT teams
- Deliver engaging product demonstrations, technical workshops, and proof-of-concept sessions tailored to the agency’s environment
- Lead and respond to RFPs, RFIs, and security questionnaires with accuracy and professionalism
- Translate complex technical concepts into clear, benefit-focused explanations for non-technical audiences
- Technical Leadership
- Serve as the subject-matter expert for Prepared’s platform architecture, integrations, APIs, and data workflows
- Provide configuration and system design guidance based on customer requirements, existing CAD/NG911 systems, and IT infrastructure
- Advise agencies on best practices for network security, system interoperability, and deployment planning
- Stay up-to-date with public safety software trends, standards (NG911, CAD, RMS, PSAP operations), and competitor offerings
- Sales Enablement & Collaboration
- Work alongside Sales, Product, and Engineering to continuously improve our demo environments, messaging, and field readiness
- Collect and relay customer feedback to influence product roadmap and technical documentation
- Support proposal teams with technical content, diagrams, and specifications
- Assist marketing and partner teams in developing technical collateral, webinars, and events
- Customer Advocacy
- Build trust with agency decision-makers, IT administrators, and operations leaders by demonstrating deep understanding of public safety workflows
- Ensure technical confidence throughout the sales cycle to accelerate buying decisions
- Represent Prepared at tradeshows, conferences, and industry events as a technical ambassador
Skills
- Several years of experience working directly in, or selling to, Public Safety Answering Points (PSAPs) or emergency communications environments (e.g., as a PSAP Director or equivalent)
- 3–7 years of experience as a Sales Engineer, Solutions Engineer, or Technical Consultant within software/SaaS sales and/or a strong understanding of public safety, emergency communications, or government technology (e.g., 911, CAD, NG911, or dispatch systems)
- Strong ability to articulate complex technical concepts to both technical and non-technical audiences
- Proven presentation, storytelling, and consultative selling skills, with a track record of coaching and enabling sales teams
- Experience supporting government procurement cycles, RFPs, and security/compliance processes
- Collaborative, adaptable, and mission-driven—able to navigate a high-growth, high-impact environment with agility
- Willingness to travel up to 40% for customer meetings, tradeshows, and on-site demos
- Previous hands-on PSAP or emergency communications experience (dispatcher, supervisor, or comms center manager)
- Familiarity with Axon, Prepared, or other leading public safety platforms
- Experience designing onboarding or sales enablement programs
- Experience integrating with public safety technologies (CAD, RMS, NG911 systems, cloud-based communications)
- Knowledge of government procurement processes and funding mechanisms
Benefits
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, dental, and Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
- And yes, we have snacks in our offices
- Base salary, a generous annual bonus, and company equity
Company Overview
Axon provides electronic control devices to law enforcement and corrections agencies. It was founded in 1993, and is headquartered in Scottsdale, Arizona, USA, with a workforce of 1001-5000 employees. Its website is https://www.axon.com.Company H1B Sponsorship
Axon has a track record of offering H1B sponsorships, with 3 in 2026, 3 in 2025, 3 in 2024, 7 in 2023, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.