Note: The job is a remote job and is open to candidates in USA. EVERSANA INTOUCH® is a global, full-service marketing agency network serving the life sciences industry. The Senior Project Manager plays a pivotal role in leading the internal day-to-day operations and delivery for a set of strategic, creative and medium-to-high complexity tactical projects, from inception to completion.
Responsibilities
- Full lifecycle delivery and management of complex, technical, strategic and creative projects
- Develops and actively manages project timelines, estimates, risk registers, communication plans, burn reports and change logs with minimal oversight
- Leads the estimation process and provides project budget and staff plan parameters with minimal supervision
- Leads the project timeline creation process in close partnership with internal and external stakeholders with minimal supervision
- Leads project kickoffs and status meetings
- Creates and/or reviews and distributes meeting recaps; oversees and evolves Project Managers (PM) and Project Coordinators (PC) in their ability to write actionable recaps
- In partnership with AD and GPD, develops financial forecasts for proactive financial management
- In partnership with AD, Finance and Account, facilitates monthly billing, analysis and action
- In partnership with Account Services, AD and GPD, assists with the development of annual and project-based SOWs
- In partnership with ADs and GPD, provides input to program Gantt Charts
- In partnership with Account Services, AD and GPD, assists with change order creation and management
- Actively works with project stakeholders to identify, evaluate, log, communicate and mitigate project-level risks
- Works closely with Project Management Office (PMO) leadership to identify and mitigate program-level risks
- Identifies project staff needs and works with resource managers and PCs to ensure accuracy and updates of resource plans
- Resolves conflicts, including scope, schedule, resources, budget, quality and communication with minimal oversight
- Ensures all project artifacts (FRD, BRD, etc.) are properly stored within enterprise systems (Workfront, TFS, etc.)
- Accountable for application of Intouch delivery processes and PMO standards across their projects
- Actively mentors and supports training efforts for Project Managers and Project Coordinators
- Acts as first touchpoint of escalation for Project Managers and PCs
- Keeps direct manager informed; asks for help when needed; knows when to escalate issues/concerns to leadership; brings solutions
- Participates in candidate interviews as needed
- Effectively senses team morale and understands how to address issues
- Modeling inclusive behaviors, and proactively managing bias
- All other duties as assigned
Skills
- Bachelor's degree or equivalent education plus professional experience required
- Three to five years of experience in a PMO role
- Advanced understanding and applications of PMO standards and processes
- Experience leading the delivery of complex, technology, strategy and creative based projects
- Ability to develop a creative, strategic or technical heavy project plan
- Ability to tailor and flex process to provide solutions to proactively facilitate a project
- Experience leading a wide range of different functional groups and project teams
- Comprehension of project forecasting and reforecasting throughout lifecycle of project
- Expert project and program burn analysis and remediation
- Excellent scope and change management tracking and adherence
- Comfortable with client-facing communication
- Strong critical thinking and problem-solving skills, with the ability to anticipate, assess and mitigate risk
- Ability to build trust, negotiate and influence decision-making with Account, SMEs, Clients, Partner Agencies and third-party vendors
- Strong sense of ownership and accountability
- Strong decision-making and implementation, especially when faced with uncertainty
- Experience working with Project Management Information Systems such as Workfront, Workfront Proof, Smartsheet, MS Project
- Strong understanding of Microsoft Office Suite, specifically Excel
- Pharmaceutical or advertising experience preferred (AOR or DAOR)
- Launch experience a plus
Benefits
- EVERSANA is committed to providing competitive salaries and benefits for all employees.
- More information about EVERSANA’s benefits package can be found at [eversana.com/careers](https://www.eversana.com/careers/).
- Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA.
- The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process.
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