Note: The job is a remote job and is open to candidates in USA. A2Z Sync is an AI-native platform that enhances the automotive retail experience by integrating digital insights with in-store operations. The Senior Product Manager, Technical role focuses on driving product vision and strategy for lending, F&I menu, and contract management, ensuring compliance and optimizing workflows.
Responsibilities
- You own the product vision and roadmap for lending, F&I menu, and contract management products, grounded in dealer research, lender feedback, compliance requirements, and usage data. Every initiative traced to a measurable business outcome
- You own the P&L for the product line. You track revenue, inference costs, and margin at the feature level and use that data to drive roadmap prioritization, sunset decisions, and go-to-market pricing strategy
- You drive AI-first product thinking across lending, product, and contract workflows, defining how agentic architectures can optimize lender matching, credit decisioning, product matching, contract generation, and deal jacket validation, and how token consumption and model selection translate into cost-per-transaction
- You are a technical partner to engineering, not a spec writer who hands off and waits. You understand lender submission specs, credit decisioning flows, product and document schema architecture, deal jacket structure, eSignature flows, and lender funding requirements well enough to make scope trade-offs and own architectural decisions with your Tech Lead
- You participate meaningfully in design reviews. You identify when a technical choice creates compliance, lender relationship, funding, or deal integrity risk and push back on decisions that compromise regulatory posture, contract validity, or document integrity
- You surface technical debt and hold teams accountable to latency, reliability, and scalability as product requirements, not afterthoughts
- You own a single backlog covering both current-state and next-generation work. You author Charter documents and PRDs with unambiguous acceptance criteria, translated into well-structured Jira EPICs
- You refine and prioritize the sprint backlog with your triad partners
- You define and monitor the KPIs that prove the product is working: lender approval rates, submission and document error rates, eSignature completion rates, time-to-fund, chargeback reductions, compliance audit pass rates, dealer NPS impact, and product MRR contribution
- You lead phased rollouts with feature flags, per-dealer enablement, and cohort-based graduation from shadow mode to production for AI agents
- You manage lender, aftermarket product, eSignature, document, and lender funding partner relationships end-to-end, ensuring submission specs, decisioning flows, contract and document formats, invoice reconciliation, signing integrations, and funding handoffs stay current and reliable
- You engage directly with dealers, F&I directors, and partners to validate product direction and translate insights into senior leadership-ready decisions. You drive cross-team execution with adjacent PMTs on deal handoff data contracts
- You present business reviews backed by market evidence. You distill ambiguity into reviewable options. You surface disagreements in writing before they become surprises in meetings
- This is not a 'write requirements and wait' PM role. You will be in design reviews and architecture sessions with engineers, turning ambiguous dealer and lender problems into shipped products. Short feedback loops, real ownership, and direct accountability for the surfaces where the dealer makes money
Skills
- 5+ years owning the full product lifecycle, with demonstrated ability to bridge market strategy and sprint execution. Proven track record defining product vision, building evidence-based roadmaps, and prioritizing competing opportunities
- 5+ years working with or for automotive retail dealerships, with deep understanding of F&I workflows, menu presentation, lender submission, deal jacket management, document compliance, eSignature workflows, and the lender funding process
- Experience building and shipping production AI-powered features or agent workflows beyond the demo stage, with measured outcomes. Understanding of tool-use patterns, prompt design, retrieval design, and the trade-offs in AI/ML systems or agent architectures
- Technical depth: comfort engaging with API integrations, data models, document workflow systems, event-driven architectures, and system architecture discussions. Strong command of Jira, including Epic and story authoring, sprint planning, and backlog refinement
- Deep understanding of regulatory frameworks governing automotive F&I transactions — TILA, ECOA, state-level disclosure requirements — and consumer-facing AI (Colorado AI Act, CCPA ADMT, TCPA). Ability to translate compliance requirements into enforceable product rules and maintain audit readiness
- Excellent written and verbal communication. Produces clear PRDs, technical trade-off analyses, and strategy narratives. Translates complex lending, compliance, and AI concepts into compelling narratives for dealers, executives, and engineering teams
- Experience with aftermarket vendor management and F&I product optimization
- Hands-on experience managing eSignature, document, or lender funding partner relationships in a product capacity
Benefits
- Bonus
- Employer-Paid Health, Dental, and Vision Insurance: Comprehensive coverage for you and your family starting on day one.
- Flexible Work: Denver hybrid (2 days/week in office) or fully remote anywhere in the US.
- 401(k) Retirement Plan with Company Match: Build your future with our competitive matching program.
- Generous Paid Time Off (PTO): Unlimited PTO and 10 paid holidays.
- Short-Term and Long-Term Disability Coverage: Fully employer-paid.
- Life and AD&D Insurance: Employer-paid coverage for peace of mind.
- Free Mental Health Support: Access to confidential therapy sessions through BetterHelp.
- Pet Insurance Options: Affordable plans for your furry family members.
- Identity Theft Protection: Voluntary services to safeguard your personal information.
- On-site gym in Denver
- Great co-workers
- Stocked kitchen with snacks and beverages to keep you fueled.
Company Overview