Note: The job is a remote job and is open to candidates in USA. Microsoft is a leading enterprise service company focused on securing digital technology platforms and clouds. They are seeking a Senior & Principal Technical Program Manager to manage high-visibility engagements related to cyber attacks and ensure the goals of the team are met during security crises.
Responsibilities
- Program management of multiple simultaneous engagements, delivering status reports to managers, coordinating customer and team resources needed to respond
- Support of customer and internal needs (both pre- and post-onsite deployment), clearly communicating objectives and guidance to stakeholders
- Provide comprehensive project summaries for process improvement, post incident reporting, and ensuring that feedback and data collected for each escalation or incident
- Produce repeatable processes and instruct teams on these processes
- Support logistics, triage, and prioritization of feature requests for the development group
- Accountable for the quality of own work; to be delivered within agreed procedures and timeframes and focused on internal and/or external customer needs
- Maintain a high-level understanding of the security tools and processes used by Microsoft in order to thoroughly answer customer concerns
- Additional operational assistance with the needs of a growing business, including new offering development, internal rhythm of business communications, and field training
- Work independently and effectively, and manage through ambiguity
Skills
- Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development + OR equivalent experience
- 2+ years of experience managing cross-functional and/or cross-team projects
- Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
- 2+ years of experience with cybersecurity and/or security operations
Benefits
- Certain roles may be eligible for benefits and other compensation.
- Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
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