Note: The job is a remote job and is open to candidates in USA. Zero Gravity Marketing (ZGM) is seeking a Senior People Operations Generalist to own and execute key People Operations functions across the agency. This role involves managing full-cycle recruiting, onboarding, offboarding, benefits administration, and supporting compliance across a distributed workforce.
Responsibilities
- Own onboarding and offboarding processes for employees and contractors, ensuring a smooth, compliant, and welcoming experience
- Manage contractor lifecycle logistics, access provisioning, documentation, and exits
- Maintain accurate and up-to-date employee and contractor records and documentation
- Own full-cycle recruiting for employee and contractor positions, from job posting through offer stage
- Source, screen, and evaluate candidates, conducting initial interviews and recommending qualified candidates for further consideration
- Coordinate and facilitate interview processes, candidate communications, and hiring logistics
- Present candidate recommendations and hiring updates to the Director for review and approval at key stages of the hiring process
- Prepare offer details and onboarding coordination following final hiring approval
- Maintain a positive candidate experience and ensure timely communication throughout the recruiting process
- Partner with Director to administer health benefits and retirement plans
- Support Open Enrollment communications and execution
- Serve as a primary point of contact for employee benefits questions and support
- Own employee and contractor data within the HRIS, ensuring accuracy and integrity
- Manage updates, audits, and reporting as needed
- Respond to employee HR inquiries with clarity and discretion
- Troubleshoot issues and improve data processes over time
- Support compliance with federal and state employment requirements by maintaining accurate records and documentation
- Assist with compliance-related tasks such as I-9 verification, audits, and required updates to employee records
- Help ensure policies and practices align with basic compliance standards across a distributed, multi-state team
- Flag potential compliance risks or gaps to the Director and support resolution as needed
- Draft and distribute clear, professional company-wide communications related to People Ops programs and updates
- Partner with leadership on People Ops messaging as needed
- Manage company swag ordering and distribution
- Support travel coordination and company events as needed
Skills
- 4–7+ years of experience in a People Operations or HR Generalist role
- Demonstrated ability to own and manage core People Ops processes independently
- Experience maintaining HR systems and improving workflows
- Strong accuracy and follow-through across sensitive data and processes
- Clear and professional written and verbal communication skills
- Ability to handle confidential information and navigate employee matters appropriately
- Experience recruiting and managing a full-cycle recruiting process
- Exposure to multi-state employment environments and familiarity with state-specific compliance considerations (e.g., leave laws, wage and hour basics)
- Experience working in a remote environment and/or agency setting
- Familiarity with HRIS systems and project management tools to support HR operations and workflow management (e.g., Gusto, Asana, or similar platforms)
Benefits
- Competitive compensation packages
- Opportunities for professional growth and development
- A vibrant company culture
- A supportive team environment where your contributions are valued and recognized
Company Overview