Note: The job is a remote job and is open to candidates in USA. NetDocuments is the world’s #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work. They are seeking a Senior Manager, Product Design to lead design and research efforts for AI-powered products, collaborating closely with product and engineering leadership to create intuitive user experiences.
Responsibilities
- Lead UX strategy for AI-powered products, partnering with product and engineering leadership to shape roadmap priorities and long-term experience vision
- Define how AI surfaces in the product, including patterns for trust, transparency, explainability, and user control
- Guide product direction by balancing customer needs, business goals, and technical feasibility
- Represent design in planning, roadmap, and executive-level discussions, influencing decisions through data, research, and design expertise
- Own and evolve design system strategy, including governance, contribution models, and cross-team adoption
- Establish design patterns for AI interactions, such as conversational interfaces, progressive disclosure, confidence indicators, and feedback loops
- Ensure consistency, scalability, and quality across all product surfaces
- Drive alignment between AI capabilities and the broader product ecosystem
- Set and maintain a high bar for design quality across interaction design, visual design, content, and system thinking
- Establish design review processes, quality standards, and evaluation methods including accessibility and usability best practices
- Define what great AI-powered professional workflows look like and ensure consistent execution across teams
- Lead, mentor, and grow a team of product designers and UX researchers, fostering strong performance, collaboration, and career development
- Champion the adoption of AI tools within the design organization to accelerate research, prototyping, and design workflows
- Identify opportunities to integrate AI into team processes to improve efficiency and output quality
- Partner with product, engineering, and research leadership to evolve design operations, processes, and organizational effectiveness
- Promote a culture of inclusive design, continuous improvement, and evidence-based decision-making
Skills
- 8+ years of UX experience, with 4+ years managing designers and/or researchers
- Experience leading UX across multiple teams or product areas in complex SaaS or enterprise environments
- Strong foundation in user-centered design, UX research, and design systems
- Proven ability to influence product strategy, align stakeholders, and communicate effectively at all levels, including executive leadership
- A portfolio demonstrating design leadership, systems thinking, and measurable user and business impact
- Ability to operate in ambiguity, balance strategic vision with execution, and manage multiple priorities
- Strong collaboration skills with product and engineering partners
- AI & Emerging Technology Experience
- Experience designing AI-powered or intelligent product features, such as conversational interfaces, recommendations, or AI-assisted workflows
- Understanding of AI-specific UX challenges including trust, explainability, and graceful failure
- Familiarity with AI tools such as Claude, ChatGPT, or similar, and their application in design workflows
- Curiosity and a growth mindset toward emerging technologies and their impact on product and design
- Experience designing for legal technology or other regulated, complex domains
- Experience scaling design systems and practices across multiple teams
- Demonstrated success integrating AI into both product experiences and internal team workflows
- Strong perspective on the future of AI in professional software and UX design
Benefits
- 90% healthcare premiums company covered
- HSA company contribution
- 401K match at 4%
- Flexible PTO (typically 3 to 4 weeks a year)
- 10 paid holidays
- Monthly contributions for life activities & wellness
- Access to LinkedIn learning with monthly dedicated time to explore
Company Overview
NetDocuments enables businesses of all sizes to create, secure, manage, access, and collaborate on documents and email anywhere, any time. It was founded in 1999, and is headquartered in Lehi, Utah, USA, with a workforce of 201-500 employees. Its website is http://netdocuments.com.