Note: The job is a remote job and is open to candidates in USA. PPLSI is a company focused on providing legal services, and they are seeking a Senior Manager of Product for Partnership Products. This role involves building and scaling a new strategic capability by developing a curated ecosystem of third-party legal service partners, defining end-to-end partner strategies, and ensuring integration of partner services into the member experience.
Responsibilities
- Stand up the first wave of third-party legal service partnerships in priority practice areas
- Successfully deliver end-to-end member experiences through partner fulfillment (intake → referral → completion)
- Validate unit economics that demonstrate partner fulfillment is viable and scalable
- Establish measurable proof points for quality, speed, and cost compared to provider network fulfillment
- Increase the breadth of legal services available to members through new partner capabilities
- Ensure partner expansion does not negatively impact provider law firm relationships or economics
- Identify and scale areas where partners improve access, coverage, or specialization without degrading core fulfillment
- Create standardized frameworks for sourcing, vetting, contracting, onboarding, and managing partners
- Establish scalable operating processes that reduce marginal effort for each new partner added
- Develop governance models, scorecards, and decision frameworks for expansion, renegotiation, and termination
- Improve member satisfaction for partner-fulfilled legal matters
- Increase utilization in previously underserved or capacity-constrained practice areas
- Demonstrate retention and lifetime value improvements tied to expanded service offerings
- Support monetization opportunities through partner-enabled services where applicable
Skills
- Bachelor's degree in Business Administration or a related field
- 8–12+ years in product management, business development, partnerships, or platform strategy
- 3–5+ years in a senior leadership or principal-level role with end-to-end ownership responsibilities
- Proven experience building and managing a portfolio of third-party partners or vendors (not single-point integrations or isolated deals)
- Experience in subscription, membership, or recurring-revenue business models
- Strong background in services-oriented industries such as legal, insurance, healthcare, financial services, or employee benefits (preferred over pure SaaS environments)
- Demonstrated ability to operate in matrixed organizations and influence cross-functional roadmaps without direct control of all teams involved
- Strong financial modeling capability, including P&L ownership, unit economics modeling, and business case development
- Executive-level communication skills with the ability to simplify complex tradeoffs into clear decision frameworks
- Experience launching and managing multiple fulfillment or distribution channels alongside an existing core channel
- Complex commercial negotiation experience (pricing structures, SLAs, exclusivity, data-sharing, termination provisions)
- Background in regulated industries with jurisdictional variation (legal, insurance, healthcare, financial services)
- Experience in marketplace, platform, or network-based business models
- Experience designing and executing pilot programs or experimentation frameworks for scaling new partner models
- Prior exposure to legal services, identity protection, or adjacent membership-based service ecosystems
- Experience operating in transformation-stage organizations without established operating frameworks
- Partner ecosystem design and lifecycle management
- Unit economics, margin modeling, and cost-to-serve analysis
- Product integration and workflow design across multiple systems
- Regulatory and compliance considerations in legal or similarly regulated environments
- Stakeholder management across executive, operational, and external partner groups
Company Overview
We create services that protect and empower people. It was founded in 1972, and is headquartered in Ada, Oklahoma, USA, with a workforce of 5001-10000 employees. Its website is https://www.pplsi.com/.