Note: The job is a remote job and is open to candidates in USA. XTEL is a leading software provider of sales automation solutions for the Consumer Goods Industry worldwide. They are seeking a Senior IT Systems Administrator to improve internal IT operations, manage Microsoft cloud services, and ensure secure and efficient IT environments.
Responsibilities
- Manage and continuously improve core Microsoft cloud services, including Microsoft 365, Entra ID, Exchange Online, SharePoint, Teams, OneDrive, and related security capabilities
- Oversee identity and access administration, including user lifecycle processes, dynamic groups, RBAC, conditional access, MFA, privileged access workflows, and device compliance policies
- Support and improve endpoint management across Windows and macOS devices through Intune, including enrollment, configuration, compliance, patching, application deployment, and security baselines
- Maintain and enhance Azure networking and VPN connectivity to support secure access across office and remote environments
- Contribute to the administration and continuous improvement of security and compliance tooling, including Defender, Purview, Sentinel, and related monitoring workflows
- Handle L2 and L3 escalated tickets across IT and closely related business support areas, helping resolve complex issues in a reliable and timely way
- Act as a primary or backup point of support during incident response activities, including escalation handling, triage, containment support, and post-incident follow-up
- Support audit and compliance activities by helping operate controls, maintain documentation, and provide evidence for programs such as ISO 27001 and SOC 2
- Create and maintain runbooks, technical documentation, and repeatable operational processes that improve service quality and reduce manual effort
- Identify and implement automation opportunities using tools such as PowerShell, Microsoft Graph, Logic Apps, or similar technologies
- Provide technical coverage for the Leuven office while also supporting employees across other locations as needed
- Participate in an on-call rotation to help ensure continuity and reliability of key internal IT services
Skills
- You have strong hands-on experience managing Microsoft cloud environments, including Microsoft 365, Entra ID, and endpoint management
- You understand identity and access management, including conditional access, MFA, role-based permissions, and lifecycle administration
- You have experience supporting Windows and macOS devices in a business environment using modern device management tools
- You have good knowledge of Azure networking, VPN connectivity, and secure access principles
- You are comfortable troubleshooting complex IT issues and working with both technical and non-technical stakeholders
- You look for ways to improve operational processes through scripting, automation, or workflow optimization
- You are comfortable working in an international, cross-functional environment with a strong focus on security, reliability, and employee experience
- You have an advanced level of spoken and written English
- Experience with Microsoft security and compliance tools such as Defender, Purview, or Sentinel
- Familiarity with Azure DevOps administration or support for engineering-focused environments
- Exposure to compliance frameworks such as ISO 27001 or SOC 2
- Microsoft certifications or similar relevant technical certifications
Benefits
- Remote working set-up ;🏡
- Competitive Salary Package and Bonus scheme;💸
- A challenging role in a fast-growing AI-driven company; 🪄
- A diverse and international team with strong ownership and a can-do mentality.🌏
- Opportunities to contribute meaningfully to the organization’s growth and development.🚀
Company Overview