Note: The job is a remote job and is open to candidates in USA. Upstart is a leading AI lending marketplace focused on reducing the cost and complexity of borrowing for Americans. As the Senior Engineering Manager for Marketplace Optimization, you will lead engineering squads to implement marketplace strategies and develop scalable systems that enhance borrower outcomes and capital performance.
Responsibilities
- Define and execute the team’s technical roadmap: deliver matching, offer-selection, monetization, and target-return logic and features that improve marketplace outcomes
- Build and grow a high-performing engineering team: hire, mentor, and develop engineers and ICs; establish clear expectations and career growth paths
- Drive technical excellence: own architecture and delivery decisions for scalable, fault-tolerant services, data pipelines, and APIs that integrate with ML models and capital systems
- Collaborate cross-functionally with Product, ML, Capital Markets, and Risk to translate business goals into prioritized, measurable engineering work
- Own operational reliability and observability: establish SLOs/SLIs, alerting, runbooks, and post-incident practices to ensure marketplace integrity and fast incident response
- Lead delivery and execution: unblock teams, manage technical and organizational risks, and ensure high-quality, timely releases while balancing speed and safety
Skills
- Bachelor's degree in Computer Science, Engineering, or Mathematics, or a related field (or its equivalent) + 8 years of experience, including at least 3 years of direct people management experience
- Proven success leading and scaling high-performing engineering teams (e.g., growing headcount, improving delivery metrics, or managing multiple squads)
- Demonstrated domain expertise in marketplace optimization, pricing/fee/monetization, or routing systems at scale
- Demonstrated ability to partner closely with Product, and ML teams to deploy models at scale and build scalable production ready systems
- Exceptional communication skills with the ability to influence technical and non-technical audiences
- Strong analytical, organizational, and strategic thinking skills with a bias for action
- Hands-on familiarity with cloud platforms (AWS/GCP/Azure), containerization and orchestration (Docker/Kubernetes), and scalable API design
- Experience with streaming and event architectures (e.g., Kafka, Pub/Sub) and modern data platforms
- Track record operating in regulated or compliance-sensitive environments and building systems that support auditability
- Background in statistics, economics, or applied ML domains
- Demonstrated success building observability and reliability practices (SLO/SLI design, monitoring, alerting, post-incident process) and scaling engineering processes across multiple teams
Benefits
- Target bonuses
- Equity compensation
- Generous benefits packages (including medical, dental, vision, and 401k)
- Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly
- Retirement benefits to help you plan for the future, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada)
- Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only)
- Comprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada.
- Health Savings Account contributions from Upstart for eligible plans (US only)
- Income protection benefits, including life insurance and disability coverage for added financial security
- Paid time off, sick leave, and company holidays, in line with local requirements
- Paid family and parental leave to support caregiving and major life moments (duration varies by country)
- Family-centered benefits to support fertility, parenthood, and caregiving needs
- Employee Assistance Program (EAP) offering mental health support and life-centered resources
- Financial wellness resources, including access to financial planning tools and a financial concierge service (US Only)
- Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you
- Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from
- Connection and community through team events, all-company updates, and employee resource groups (ERGs)
- Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our offices in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!)
Company Overview
Upstart is a leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. It was founded in 2012, and is headquartered in San Mateo, California, USA, with a workforce of 1001-5000 employees. Its website is https://upstart.com/about.Company H1B Sponsorship
Upstart has a track record of offering H1B sponsorships, with 14 in 2026, 67 in 2025, 66 in 2024, 84 in 2023, 85 in 2022, 42 in 2021, 15 in 2020. Please note that this does not guarantee sponsorship for this specific role.