[Remote] Senior Consultant, Training Strategy Lead

Note: The job is a remote job and is open to candidates in USA. BME Strategies is a Massachusetts-based consulting firm specializing in public health program design and implementation. The Senior Consultant, Training Strategy Lead is responsible for developing and leading the training strategy for a large-scale statewide technology modernization initiative, ensuring effective training delivery to various user groups.

Responsibilities

• Develop and Lead Training Strategy: Define and maintain the overall training strategy, framework, roadmap, and approach to support successful use of Metrik across users
• Assess Training Needs: Partner with project leadership, subject matter experts, business team, and other stakeholders to identify training , learner personas, role-based requirements, and readiness considerations
• Design Scalable Training Approaches: Recommend and implement training delivery models, learning pathways, training environments, and support structures that effectively serve diverse user groups across the state. needs
• Define Training Deliverables: Determine the appropriate mix of training materials and support resources (e.g., instructor-led training, e-learning modules, job aids, reference guides, videos, FAQs, office hours etc.) to support successful system use
• Lead Training Planning & Coordination: Partner with business, change management, rollout, and implementation teams to identify training priorities, define learning objectives, establish training timelines, and coordinate training-related activities across the project
• Coordinate Training Content Development: Collaborate with writers, subject matter experts, trainers, and other project resources to develop and maintain training materials, ensuring content aligns with project goals, user needs, and system functionality
• Coordinate Training Implementation: Support and coordinate the execution of training activities, including scheduling, communications, trainer preparation, pilot support, office hours, training logistics, and post-launch learning opportunities
• Partner on Organizational Change Management Efforts: Collaborate closely with change management, communications, stakeholder engagement, and rollout teams to align training activities with broader project readiness efforts
• Measure Training Effectiveness: Establish and monitor training success metrics, learner feedback mechanisms, participation tracking, and other indicators to continuously improve training outcomes
• Support Sustainability: Develop recommendations and processes for ongoing training, onboarding, knowledge transfer, and long-term support beyond initial implementation
• Serve as a Trusted Advisor: Provide strategic guidance to project leadership and stakeholders regarding training best practices, risks, dependencies, and training considerations throughout the project lifecycle

Skills

• Minimum of 6 years relevant experience required, including 4 or more years in a consulting firm environment
• Experience leading training strategy and implementation efforts for large-scale technology, data, or enterprise system implementations
• Minimum 5 years client-facing experience, including 2 or more in project leadership roles
• Experience leading complex training initiatives across multiple stakeholder groups
• People management experience preferred
• Master's degree in Public Health, Education, Organizational Development, Instructional Design, Communications, or a related field
• Ability to work independently and as part of a team in a fast-paced consulting environment
• Demonstrated success developing and executing training strategies for technology modernization, digital transformation, or large-scale system implementation projects involving multiple organizations, agencies, or user groups
• Lead training efforts from strategy through implementation, including training needs assessment, curriculum planning, delivery coordination, and post-launch support
• Develop role-based learning programs and coordinate the creation of training materials with subject matter experts and cross-functional teams
• Strong understanding of adult learning principles and instructional design methodologies
• Excellent facilitation, presentation, and communication skills, with the ability to engage both technical and non-technical audiences
• Ability to translate complex business and technical concepts into practical, user-friendly learning experiences
• Strong project management, organizational, and stakeholder management skills
• Comfort navigating ambiguity and bringing structure to evolving environments
• "Big picture" thinking paired with strong attention to detail and follow-through, ensuring training strategy, activities, and deliverables are executed successfully
• And an alignment with BME's shared values
• Experience supporting Salesforce implementations or other CRM, permitting, inspection, case management, workflow management, or enterprise data platforms
• Experience supporting training efforts for statewide, multi-site, or large-scale public sector implementations
• Familiarity with state and local public health agencies and their operational environments
• Knowledge of learning management systems (LMS), training analytics, training evaluation methods, and train-the-trainer models

Benefits

• 6+ weeks total leave, including paid vacation, sick time, personal leave, and floating holidays
• Health, dental, and vision insurance, with 75% employer-paid coverage for the employee & 50% employer-paid coverage for dependents
• Health FSA and dependent care FSA
• 401(k) with employer match
• Employer-paid short-term and long-term disability insurance
• One-time technology stipend
• Opportunities for professional development and career growth

Company Overview