Note: The job is a remote job and is open to candidates in USA. Pilot.com is a company dedicated to modernizing back-office operations for small businesses. They are seeking a Senior Consultant for their Financial Operations team to help clients solve operational challenges and improve their back-office processes.
Responsibilities
- Implement rigorous problem-solving to help solve clients' most challenging operational issues on how to scale their businesses and manage their back-office operations
- Lead complex operational engagements often with multiple junior team members to deliver exceptional results
- Own communication with clients regularly to provide recommendations, anticipate their needs, and manage expectations
- Utilize operational best practices plus a deep understanding of back-office systems to help clients implement payroll workflows, AP/AR processes, equity administration, and compliance frameworks
- Research the latest developments and formulate insights into operational tools and best practices to become a strategic partner in their business growth
- Be part of the world's leading tech-enabled firm's operational services, acting as a trusted partner to our clients on critical operational decisions
- Build long-term client relationships and drive superior operational outcomes based on unique business insights
- Partner with clients to help them deliver measurable and sustainable improvements in operational and business KPIs
- Keep operational projects on track with ongoing monitoring, escalation management, and proactive problem-solving
- Support successful compliance requirements, investor discussions, and board meetings by ensuring operational excellence and providing actionable insights
- Track and evaluate key Financial Operations business initiatives, including new experiments, offerings, and process improvements
- Run ad-hoc analyses to help uncover growth opportunities or ways to scale the Financial Operations offering further
- Support new product development, new strategies, and explore new partnerships to expand the Financial Operations service line
- Mentor and guide junior team members, helping them navigate complex operational engagements and build their skills
Skills
- 4-6+ years of relevant work experience in back-office operations, startup operations, and/or operational finance at a high-growth company
- Technical expertise in payroll, benefits administration, AP/AR, equity administration, or compliance is a plus
- Exposure to technology or other sectors or experience leading internal functions at startups or small/medium-sized businesses
- Experience working on complex operational engagements with junior team members, leading them to deliver high-quality outcomes
- Advanced Excel skills, with the ability to own operational workflows end-to-end, as well as ensure their quality, timeliness, and accuracy (Notion experience a plus)
- Highly analytical with the ability to consume, process, and prioritize large amounts of unstructured information
- Exceptional attention to detail and ability to work independently to deliver accurate, high-quality outputs with minimal oversight
- Excellent verbal and written communication skills with the ability to distill into structured frameworks and concrete action plans
- Maintain a high level of integrity in your work
- Highly entrepreneurial, proactive, and able to thrive in ambiguous and fast-paced environments
- A demonstrated ability to build strong collaborative working relationships with the immediate team, junior members, cross-functional partners, and function leads
- This position is only available for remote employment in the United States in the following states: CA, GA, NY, NC, TN, TX, and WA
Benefits
- Flexible vacation/time-off policy
- All federal holidays are observed
- Competitive benefits package including wellness benefits such as Spring Health, Headscape, One Medical, Aaptiv and Rightway
- Parental leave for birthing or non-birthing parents – 100% pay for 12 weeks
- 401(k) plan
- Equity
- Health benefits
Company Overview
Pilot provides the most reliable accounting, CFO, and tax services for startups and small businesses. It was founded in 2016, and is headquartered in San Francisco, California, USA, with a workforce of 201-500 employees. Its website is https://pilot.com.