Note: The job is a remote job and is open to candidates in USA. ezCater is the #1 food tech platform for workplaces in the US, providing flexible and scalable food management solutions. The Senior Analyst in Product Analytics will leverage data to drive innovation, collaborate with cross-functional teams, and analyze product performance to inform strategic decisions.
Responsibilities
- Collaborate closely with senior leaders on exciting business problems, actively shaping the team's strategic direction and focus while driving alignment across Product, Engineering, Design, and Finance
- Analyze all aspects of ezCater’s product and site funnel, identifying points of friction, areas of opportunity, turning your analysis into a prioritized roadmap
- Partner with Product Managers and Engineers to quantify opportunities, define success metrics, and deliver recommendations to be built into the product experience and influence the product strategy
- Design, implement, and review experiments (A/B, multi-armed bandit, etc.) to measure impact and uncover future opportunities for iteration and optimization
- Use data-driven analyses, A/B tests, and statistical models to uncover customer behavior insights, optimize product strategies, and deliver tangible customer impact
- Root cause changes to business performance, partnering with stakeholders to deliver upon north star metrics and achieve organizational goals
- Navigate trade offs with imperfect data while working with data platform peers to improve data quality and governance
- Leverage AI to accelerate analytics throughput and expand your blast radius
- Share product domain expertise, raising the technical and analytical bar, acting as a thought leader and mentor to peers for collaborative growth
Skills
- 3+ years of relevant quantitative or technical analysis experience, preferably in product analytics or e-commerce
- Demonstrated experience solving ambiguous, high-impact business problems independently
- Strong SQL skills for data manipulation and analysis, coupled with experience in statistical modeling (Python preferred)
- Proficiency in site analytics and experimental test design
- Knowledge of modern data exploration and visualization tools like Snowflake, Tableau, and Sigma
- Effective communication skills to convey data insights across different audiences
- Independent worker with cross-functional collaboration ability and adeptness in presenting insights to stakeholders
- Strong organizational skills, time management, and multitasking capability
- Ability to travel up to 5 days per quarter for Together Weeks, team gatherings, and other events, when applicable
Benefits
- Stock options that you’ll help make worth a lot
- 12 paid holidays
- Flexible PTO
- 401K with ezCater match
- Health/dental/FSA
- Long-term disability insurance
- Mental health and family planning resources
- Remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office
- A tremendous amount of responsibility and autonomy
- Wicked awesome co-workers
- Employee meal program (and many more goodies) when you’re in our office
Company Overview