Note: The job is a remote job and is open to candidates in USA. CITGO Petroleum Corporation is seeking a Senior Account Manager for their Petrochemicals Solvents Division. The role involves achieving sales volume and profitability goals by fostering relationships with customers and pursuing new business opportunities, while also providing technical support and collaborating with internal teams to enhance customer satisfaction and business growth.
Responsibilities
- Grow profitable sales within an assigned territory by developing strong relationships with existing customers and pursuing new business opportunities
- Manage customer accounts through regular communication, business reviews, and industry engagement
- Analyze market conditions, competitive activity, and pricing trends to develop recommendations that support sales growth and profitability
- Negotiate pricing and commercial terms with customers and coordinate internal approvals
- Maintain accurate customer, sales pipeline, and forecasting information within Salesforce CRM
- Partner with Credit, Customer Service, Transportation, and Supply Chain teams to ensure excellent customer support and resolve business issues
- Identify and evaluate new markets, products, and opportunities to expand CITGO's hydrocarbon solvent business
- Participate in customer RFQs, contract renewals, and business development initiatives
- Develop annual sales plans, forecasts, and budgets while monitoring performance against established goals
- Support and develop distributor relationships to expand market coverage and increase sales effectiveness
- Evaluate logistics strategies, freight structures, and distribution opportunities to improve customer service and profitability
Skills
- Bachelor's degree required, with a minimum of 8 years of relevant job-related experience
- Demonstrated proficiency in general computer applications, including Microsoft Excel, Word, PowerPoint, and electronic communication tools
- Strong business acumen with sound judgment in personnel and operational decision-making
- Proven ability to analyze and interpret data, including statistical evaluation, and assess the financial impact of recommendations
- Sales or account management experience required
- Willingness to travel as required and reside within proximity to a major airport
- Excellent written and verbal communication skills
- Ability to effectively manage multiple priorities while balancing customer needs
- Strong organizational and time management skills
- Outstanding interpersonal and relationship-building capabilities
- Demonstrated ability to work collaboratively in a team-oriented environment
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