Note: The job is a remote job and is open to candidates in USA. Interface Systems is a company focused on security solutions, and they are seeking a Security Systems Sales Engineer. This role involves technical solution design, customer discovery, and pre-sales engineering activities to support revenue growth and ensure successful project execution.
Responsibilities
- Conduct customer scoping sessions to understand business objectives, technical requirements, and operational constraints
- Translate customer requirements into scalable, standardized Interface solutions
- Design systems across video, access control, intrusion, and managed services environments
- Evaluate existing customer infrastructure and determine reuse vs. replacement strategies
- Provide “good / better / best” solution alternatives aligned to customer needs and budget
- Conduct on-site assessments and customer walkthroughs as needed
- Produce detailed technical designs including:
- Bill of materials (BOM)
- Site layouts and architectures
- Equipment specifications and infrastructure requirements
- Document all assumptions, dependencies, and technical risks in the design package
- Ensure all required documentation is complete prior to handoff to Project Management and Operations
- Partner with Sales to support deal strategy and customer engagements
- Assist in RFP responses, proposals, and technical solution presentations
- Provide product demonstrations and technical validation for prospective customers
- Support development of ROI-based value propositions
- Assess solution feasibility across site conditions, infrastructure, and product capabilities
- Identify and communicate risks early in the sales cycle
- Recommend mitigation strategies and alternative approaches
- Ensure compliance with industry standards and Interface best practices
- Work closely with:
- Sales teams
- Product Management
- System Design Engineering
- Operations and Field Services
- Ensure alignment on scope, deliverables, and customer expectations
- Support smooth transitions from pre-sales to implementation
- Identify gaps in current product offerings and provide feedback to Product teams
- Participate in evaluation of new technologies and third-party solutions
- Support pilot programs, AI/BI initiatives, and emerging solution development
Skills
- Bachelor's degree in Engineering, Computer Science, or related field (or equivalent experience)
- 3+ years of experience in systems design, solution engineering, or technical pre-sales
- Experience designing or supporting: Video surveillance systems, Access control systems, Intrusion Security systems
- Strong understanding of system integration and technical architecture
- Experience in managed services, security integration, or multi-site enterprise environments
- Familiarity with AI, video analytics, or remote monitoring solutions
- Experience working with distributed enterprise customers (retail, QSR, etc.)
Company Overview
Interface Systems delivers business security, managed network, UCaaS and business intelligence solutions. It was founded in 1995, and is headquartered in St Louis, Missouri, USA, with a workforce of 501-1000 employees. Its website is http://www.interfacesystems.com.