[Remote] SAP S/4HANA Service Consultant

Note: The job is a remote job and is open to candidates in USA. 3i Infotech Ltd. is seeking an experienced SAP S/4HANA Service Consultant to join their team in supporting and implementing SAP S/4HANA Service Management solutions. The consultant will work closely with business stakeholders to gather requirements, configure solutions, conduct testing, and support deployment activities.

Responsibilities

• Gather and analyze business requirements for Service Management processes
• Design and configure SAP S/4HANA Service solutions
• Conduct workshops with business users to define future-state processes
• Configure service orders, service contracts, warranties, pricing, and billing processes
• Perform system configuration and functional testing
• Prepare Functional Specifications for custom developments
• Coordinate with ABAP developers for enhancements and integrations
• Support SIT, UAT, and Production deployments
• Troubleshoot production issues and provide functional support
• Develop end-user documentation and deliver training sessions
• Ensure solutions follow SAP best practices

Skills

• 15+ years of SAP functional consulting experience
• 3+ years of hands-on experience with SAP S/4HANA Service
• Strong experience in implementing and supporting SAP S/4HANA Service Management
• Experience with end-to-end Service Management business processes
• Expertise in: Service Orders, Service Contracts, Service Quotations, Warranty Management, Installed Base, Equipment & Functional Locations, Service Confirmation, Resource Scheduling, Returns & Repairs
• Experience with SAP Fiori applications for Service Management
• Strong understanding of S/4HANA business processes and best practices
• Experience in Fit-Gap Analysis, Business Process Mapping, Configuration, Testing, and User Training
• Excellent client-facing communication and stakeholder management skills
• Experience integrating SAP S/4HANA Service with: SAP SD, SAP PM (Plant Maintenance), SAP MM, SAP CS (ECC Service), SAP EWM, SAP Finance (FI/CO)
• Experience with SAP FSM (Field Service Management) is highly preferred
• Experience in migration from SAP ECC Customer Service (CS) to SAP S/4HANA Service
• Knowledge of SAP Activate methodology
• Experience working in Agile/Scrum environments

Company Overview

𝐀𝐛𝐨𝐮𝐭 𝐔𝐬 3i Infotech is a global IT company headquartered in Mumbai, India, at the forefront of digital transformation initiatives with deep domain expertise across BFSI, Healthcare, Manufacturing, Retail, and Government sectors. It was founded in 1993, and is headquartered in Mumbai, Maharashtra, IND, with a workforce of 5001-10000 employees. Its website is http://3i-infotech.com.

Company H1B Sponsorship

3i Infotech Ltd. has a track record of offering H1B sponsorships, with 34 in 2026, 111 in 2025, 106 in 2024, 153 in 2023, 159 in 2022, 131 in 2021, 236 in 2020. Please note that this does not guarantee sponsorship for this specific role.