Note: The job is a remote job and is open to candidates in USA. C.A. Fortune is a national consumer-centric integrated commerce agency built to help brands win at retail. The Sales Operations Manager - Costco will oversee key Costco accounts and provide the Sales team with tools and insights to help clients grow their businesses, while maintaining communication with clients and solving various issues that arise.
Responsibilities
- Onboarding new clients and putting together pricing proposals for Sales to present to Costco buying
- Daily PO tracking and updating GenWeb portal
- Reacting and resolving issues as they come up on daily basis with regards to logistics delays or order shortages and communicating to Costco in a timely manner
- Maintain consistent communication and timely follow-up with Costco and clients and be available and responsive to their real time needs
- Demonstrate problem solving abilities and come up with creative solutions for client and teammate issues that arise
- Develop and maintain relationships with Costco ICS, assistant buyers and buyers
- Providing all item/system maintenance, new item submissions and promotional support, etc
- Assist teammates with promotions and/or paperwork on an ad hoc basis
Skills
- 4+ years of post-secondary education (preferred completion of bachelor's degree)
- 3+ years of CPG industry experience
- Must have previous Costco buying or selling experience in food & beverage
- Excellent written and oral communication skills
- Microsoft Outlook, PowerPoint, Excel, and SharePoint proficiency
- Data analytics experience
- Ability to work independently and meet goals that have been established
- Ability to be flexible in daily routine and tackle new tasks and/or projects as they arise
- Extensive Costco buying or selling experience in food & beverage
- Experience working with a food broker that sells to Costco
- Trade spend planning and management experience
Benefits
- PTO and sick days
- 11 paid company holidays per year
- 1 floating holiday
- 2 paid volunteer days per year
- Bonus eligible
- 3 months fully paid parental leave (regardless of gender)
- Medical, dental, and vision
- Paid company life insurance
- 401k with company match
- Summer hours (half day Fridays from Memorial Day thru Labor Day)
Company Overview