[Remote] SailPoint Senior Business Systems Analyst (Remote)

Note: The job is a remote job and is open to candidates in USA. First American is a leading title insurance company committed to a people-first culture. The SailPoint Senior Business Systems Analyst serves as a key liaison between business stakeholders and technical teams to support the design and implementation of SailPoint IdentityIQ solutions, ensuring effective access governance and compliance.

Responsibilities

• Engage with business and application owners to gather, document, and analyze SailPoint-related business requirements
• Translate business needs into detailed functional and technical specifications for SailPoint IdentityIQ configuration and workflows
• Coordinate and manage User Access Reviews (UARs) within SailPoint, including quarterly certification campaigns (8-week cycle)
• Collaborate with Compliance to align SailPoint certifications with regulatory and audit standards
• Analyze, document, and support enhancement requests, access policy changes, and role updates in SailPoint
• Partner with IAM Operations to triage and resolve production issues related to SailPoint modules, provisioning, and certification logic
• Contribute to the automation of manual processes to improve operational efficiency and reduce human error
• Coordinate with IAM Development, Compliance, and Operations teams to ensure timely delivery of certification cycles and issue resolution
• Communicate SailPoint processes, campaign updates, and remediation tasks to business users and application teams

Skills

• Strong working knowledge of SailPoint IdentityIQ modules, certification campaigns, and workflow management
• Experience with Identity Governance processes including Access Reviews, Role Management, and Provisioning
• Ability to document requirements, process flows, and functional specifications with high accuracy
• Familiarity with Active Directory, Azure AD, and application onboarding processes within IAM platforms
• Analytical mindset with the ability to troubleshoot and problem-solve technical and functional issues
• Strong collaboration and communication skills across cross-functional teams including Compliance, Audit, and IT Operations
• 4+ years of experience in Identity and Access Management, preferably with SailPoint IdentityIQ
• Bachelor's degree in Information Technology, Computer Science, or related field

Benefits

• Medical
• Dental
• Vision
• 401k
• PTO/paid sick leave
• Employee stock purchase plan

Company Overview

First American provides financial services through its Title Insurance and Services segment and its Specialty Insurance segment. It was founded in 1889, and is headquartered in Santa Ana, California, USA, with a workforce of 10001+ employees. Its website is http://www.firstam.com.

Company H1B Sponsorship

First American has a track record of offering H1B sponsorships, with 1 in 2026, 3 in 2024, 2 in 2023, 1 in 2022, 2 in 2021, 5 in 2020. Please note that this does not guarantee sponsorship for this specific role.