Note: The job is a remote job and is open to candidates in USA. Striveworks is a company focused on leveraging artificial intelligence to tackle real-world challenges in national security and business. The Field Program Manager will lead program delivery for the Next Generation Command and Control program, serving as the primary authority for customer relationships and execution, while translating field needs into actionable technical roadmaps.
Responsibilities
- Own the relationship: Serve as the primary point of contact for all stakeholders, from end users to Division leadership, to build trust and ensure long-term retention
- Drive growth: Identify expansion opportunities within the formation and surface competitive threats or 'win signals' to leadership with enough lead time to act
- Define success: Diagnose operational problems before the customer names them, ensuring that Striveworks’ capabilities are providing measurable value
- Bridge the technical gap: Translate field needs into specific, actionable inputs for the engineering team to ensure that product development matches mission reality
- Execute the roadmap: Synchronize technical delivery with contractual milestones, the customer’s operational calendar, and exercise cycles to ensure on-time execution
- Mitigate risk: Identify delivery obstacles early, and autonomously resolve execution issues—escalating them to leadership only with recommended courses of action, not problems
Skills
- Bachelor's degree and 4–6+ years of experience with military operations at Division (2-star) level or higher
- Demonstrated experience planning and directing the execution of complex, multi-stakeholder project activities; proven team leadership in high-accountability environments
- Track record of building and sustaining rapport and trust with senior military and civilian stakeholders across different organizational levels
- Strong written and verbal communication; able to operate credibly across Soldier-level and executive-level audiences in the same day
- Technical fluency to engage software engineers and data scientists as an informed, non-technical counterpart; the ability to translate customer needs to contractual requirements
- Active Secret (or above) US security clearance
- Due to the nature of this role, candidates must have US citizenship
- Former Field Grade Officer or Senior NCO, or similar
- Direct experience implementing or integrating battlefield technology within Army formations; you've seen a capability succeed or fail at the unit level, and you know why it happened
- Familiarity with DOD IT, network, and communications infrastructure as an operational reality, not just a technical concept
- Working knowledge of agile software delivery practices; able to hold a technical team accountable to a cadence without micromanaging the engineering
- Meaningful exposure to machine learning/AI capabilities in operational or defense contexts—enough to recognize value, identify misuse, and advocate credibly for the customer
- Aptitude with customer success or account management functions within a defense technology vendor
Benefits
- Medical/dental/vision insurance
- Voluntary life, long-term disability, accident, and hospital indemnity insurance
- HSA and FSA (including dependent care FSA) plans
- 401(k) plan
- Unlimited PTO
- Paid parental leave
- Equity grants
- Cash bonuses
Company Overview
AIOps, AI, Machine Learning, ML, Data Science It was founded in 2018, and is headquartered in Austin, Texas, USA, with a workforce of 51-200 employees. Its website is https://striveworks.com.