Note: The job is a remote job and is open to candidates in USA. James Hardie is the industry leader in exterior home and outdoor living solutions, and they are seeking a Regional Account Manager for their Exterior Products. The role involves managing key customer accounts, driving product adoption, and executing growth strategies to expand market share.
Responsibilities
- Account Management/Business Development
- Identify opportunities to expand product adoption, increase share of wallet, and introduce new solutions that align with customer needs
- Defend business by maintaining strong, long‑term relationships with key customer accounts through consistent engagement, responsiveness, and value‑added support
- Serve as the key partner for both assigned customers (dealers/distributors) as well as market stakeholders (builders, architects, contractors), ensuring partnership, satisfaction and loyalty
- Develop structured account plans and execute growth targets for each key account
- Conduct regular business reviews with key accounts to assess goals, performance, challenges, and future needs
- Translate customer feedback into internal recommendations for product, pricing, service, or process improvements
- Maintain account profiles, activity logs, and pipeline opportunities in CRM tools
- Use data to forecast account performance, identify trends, and prioritize actions
- Engages market stakeholders to generate downstream demand for Exteriors products across assigned customers; enables cross-selling to support Channel Managers
- Builds long-term relationships through ongoing account engagement and tailored product solutions, while driving material conversion, and supporting other regional growth priorities
- Executes against defined sub-specialization (single family repair/remodel, single family new construction, or multi-family new construction) by partnering to provide product value that aligns with regional growth objectives
- Ability to tailor engagement and messaging to segment-specific needs
- Develops and executes district plan that translates regional priorities into weekly/daily activity
- Manages pipeline, targeting, and follow-up to ensure consistent execution against demand-generation goals and adjusts approach based on performance and market feedback
Skills
- Bachelor's degree or equivalent experience required
- 3+ years of progressive sales experience with a high-level of organization, discipline, and self-structure, preferably within the building products industry
- 1+ years of experience working with a Customer Relationship Management system (Salesforce, HubSpot, Zoho, etc.)
- Ability to travel outside of local market up to 50% of the time
- Valid driver's license is required, and employment is contingent upon maintaining a satisfactory Motor Vehicle Record that meets the Company's driving eligibility standards
Benefits
- Competitive salary and bonus eligibility
- Day-one health coverage medical, dental, vision, life insurance
- Vacation and company holidays
- 401(k) with 6% match
- Employee Stock Purchase plan (ESP)
- Parental leave
- Wellness programs
Company Overview