Note: The job is a remote job and is open to candidates in USA. James Hardie is the industry leader in exterior home and outdoor living solutions. The Regional Account Manager will own downstream demand for outdoor living products, focusing on account management and business development to drive market share growth.
Responsibilities
- Account Management/Business Development
- Identify opportunities to expand product adoption, increase share of wallet, and introduce new solutions that align with customer needs
- Defend business by maintaining strong, long‑term relationships with key customer accounts through consistent engagement, responsiveness, and value‑added support
- Serve as the key partner for both assigned customers (dealers/distributors) as well as market stakeholders (builders, architects, contractors), ensuring partnership, satisfaction and loyalty
- Develop structured account plans and execute growth targets for each key account
- Conduct regular business reviews with key accounts to assess goals, performance, challenges, and future needs
- Translate customer feedback into internal recommendations for product, pricing, service, or process improvements
- Maintain account profiles, activity logs, and pipeline opportunities in CRM tools
- Use data to forecast account performance, identify trends, and prioritize actions
- Drive Demand for Outdoor Living Products
- Engages market stakeholders to generate downstream demand for Outdoor Living products across assigned customers; enables cross-selling to support Channel Managers
- Builds long-term relationships through ongoing account engagement and tailored product solutions, while driving material conversion, and supporting other regional growth priorities
- Execute Market Segment Specialization
- Executes against defined sub-specialization (single family repair/remodel, single family new construction, or multi-family new construction) by partnering to provide product value that aligns with regional growth objectives
- Ability to tailor engagement and messaging to segment-specific needs
- Territory Planning/Execution
- Develops and executes district plan that translates regional priorities into weekly/daily activity
- Manages pipeline, targeting, and follow-up to ensure consistent execution against demand-generation goals and adjusts approach based on performance and market feedback
Skills
- Bachelor's degree or equivalent experience required
- 3+ years of progressive sales experience with a high-level of organization, discipline, and self-structure, preferably within the building products industry
- 1+ years of experience working with a Customer Relationship Management system (Salesforce, HubSpot, Zoho, etc.)
- Ability to travel outside of local market up to 50% of the time
- Valid driver's license is required, and employment is contingent upon maintaining a satisfactory Motor Vehicle Record that meets the Company's driving eligibility standards
Benefits
- Bonus plan
- Competitive salary and bonus eligibility
- Day-one health coverage medical, dental, vision, life insurance
- Vacation and company holidays
- 401(k) with 6% match
- Employee Stock Purchase plan (ESP)
- Parental leave
- Wellness programs
Company Overview