Note: The job is a remote job and is open to candidates in USA. CVS Health is committed to building a world of health around every individual. The Reconciliation Process Manager will lead the Rebate Reconciliation team in managing complex financial operations, ensuring accurate rebate payments, and providing coaching and training to team members.
Responsibilities
- Maintain collaborative communication channel with pharmaceutical manufacturers to ensure payment within contract terms
- Communicate with pharmaceutical manufacturers regarding variances and disputes
- Maintains collaborative, effective relationships with manufacturer contacts
- Provide coaching and expert guidance to other Reconciliation Team members at all levels including direct supervision of contractors and oversight of other Analyst level team members
- Lead department projects and initiatives to achieve department objectives
- Identify process improvement and system enhancement opportunities to reduce costs, minimize processing time, improve controls, or increase client/manufacturer satisfaction
- Create innovative solutions to improve processes and financial controls
- Define requirements for new and enhanced tools to maintain and improve financial controls and create efficient processes for the reconciliation function
- Design, develop and document process changes
- Design and deliver communication/training on existing processes and process/system changes
- Maintain accurate documentation and training materials for existing processes
- Lead testing efforts for system enhancements and defect fixes
- Research complex issues and conduct root cause analysis to identify solutions to prevent issues
- Conduct both routine and ad hoc analysis and reporting to support departmental objectives
- Other tasks/duties as assigned
Skills
- 5+ years financial or analytical experience
- 5+ years' experience in MS Excel (advanced skills required)
- Experience working in a dynamic, fast-paced environment
- Experience with contract administration, financial and/or data analysis, reconciliations, and complex processes
- PBM or pharmaceutical manufacturer experience and knowledge of pharmaceutical products
Benefits
- This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
- This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families.
- The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
- Additional details about available benefits are provided during the application process and on Benefits Moments.
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