Job Overview
We are seeking a motivated and professional Remote Receptionist to manage virtual front-desk functions for our organisation. This fully remote role involves handling communications, coordinating schedules, and ensuring every caller and visitor receives a positive first impression.
Key Responsibilities
Answer and direct incoming calls and emails in a courteous and professional manner
Schedule and confirm appointments, meetings, and calls for the team
Manage shared inboxes and route correspondence to the correct departments
Greet and assist virtual visitors via video call platforms
Maintain accurate contact lists, calendars, and administrative records
Assist with general administrative tasks and data entry as required
Ensure all communications reflect the professionalism of the brand
Qualifications and Experience
2+ years of experience in a receptionist or front-desk role (virtual or on-site)
Friendly, professional telephone manner and strong communication skills
Proficiency in Microsoft Office and Google Workspace
Organised with the ability to multitask in a fast-paced environment
Reliable home office setup with stable internet connection
Presentable and professional for video calls when required
Experience with scheduling tools such as Calendly or Google Calendar
Matric certificate required; relevant diploma is advantageous
Salary: R25,000/month | 100% Remote