Note: The job is a remote job and is open to candidates in USA. Crossing Hurdles is seeking a QA Specialist for AI Product Testing & Support. The role involves conducting manual testing on an AI-driven platform, identifying bugs, and providing technical support to clients.
Responsibilities
- Conduct thorough manual testing on an AI-driven video generation platform, evaluating functionality, usability, and performance
- Identify, document, and prioritize bugs or issues, delivering detailed reports to technical teams for rapid resolution
- Engage directly with clients, providing expert technical support and communicating complex information clearly
- Develop and execute test cases and user scenarios to validate product updates and new features
- Collaborate with cross-functional teams to ensure customer feedback is captured and used for product enhancements
- Maintain rigorous quality engineering standards and uphold meticulous attention to detail in all deliverables
Skills
- Have strong relevant experience in quality assurance practices, including manual testing and bug tracking
- Demonstrated experience in customer support or client-facing roles with the ability to communicate technical concepts
- Exceptional communication skills: prompt, clear, and professional in both written and verbal formats
- Strong sense of ownership, reliability, and dedication to delivering high-quality outcomes
- Background working with video generation or media technology platforms is a plus
Company Overview