Note: The job is a remote job and is open to candidates in USA. Renaissance Maintenance Inc. is a dynamic facility maintenance company focused on delivering exceptional results for national multi-site customers. They are seeking a Project Manager to oversee the full life cycle of maintenance and repair work orders, ensuring projects are delivered on time and within budget.
Responsibilities
- Receive, process, and manage incoming work orders through customer portals and internal systems
- Coordinate and dispatch service providers based on project scope, trade, and location
- Monitor work progress to ensure accurate and timely completion
- Manage project documentation including notes, photos, approvals, and invoicing in real time
- Provide customers with updates on project status, timelines, and follow-ups
- Build and maintain strong, solution-focused relationships to ensure customer satisfaction and encourage ongoing business
- Identify risks or delays and implement corrective actions proactively
- Continuously evaluate and improve processes to increase team efficiency and reduce costs
- Ensure all work complies with safety standards and client expectations
- Collaborate closely with operations staff, field technicians, accounting, and leadership teams to support project success
- Participate in a rotating on-call schedule, including some weekends and holidays, to support our 24/7 client service model
Skills
- 3+ years of experience in project management, operations, or a client-facing role in a fast-paced, professional environment
- Ability to work independently, self-manage, and self-direct to complete work timely and accurately
- Experience in facility maintenance, construction, or a related field is helpful but not required
- Ability to manage multiple tasks simultaneously with attention to detail and timely follow-through
- Strong problem-solving and critical thinking skills
- Excellent written and verbal communication skills, with the ability to engage clearly and professionally with internal teams and external customers
- Proficiency in navigating various software platforms, online tools, and customer portals quickly and accurately
- Proficient in Microsoft Office Suite (Excel, Word, Outlook, SharePoint, Teams)
- Hard-working, solutions-oriented, customer-focused, and driven to exceed expectations
- Thrives in a dynamic, fast-paced work environment
- Bachelor's degree in Business, Project Management, or a related field
Benefits
- Signing bonus and performance-based bonus opportunities
- Health, dental, vision, and life insurance
- 401(k) with company match + Pension Plan
- Vacation, holidays, and sick time
- Training and advancement opportunities
- Inclusive, team-oriented work culture with room to grow
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Company Overview