Note: The job is a remote job and is open to candidates in USA. Shermco Industries is a company that offers a broad skill set in the electrical service industry, seeking a Program Manager. The role involves project ownership, cross-functional program coordination, financial management, and maintaining executive-level relationships with key stakeholders for National Accounts.
Responsibilities
- Understanding P&L for client projects
- Understand contracts requirements and scope of work
- Protect and improve project margins through disciplined execution
- Maintain accurate forecasting through project completion
- Develop and maintain 12–24 month strategic account plans aligned with customer capital programs and operational priorities
- Maintain executive-level relationships with key stakeholders for National Accounts
- Facilitate annual strategic planning sessions with customers and internal leadership
- Align Shermco service capabilities with customer long-term infrastructure and reliability needs
- Coordinate execution across all Shermco organizations, branches and service groups
- Lead recurring internal program coordination meetings
- Resolve inter-branch operational conflicts and ensure consistent execution standards
- Establish and maintain standardized reporting structures and communication cadence across participating branches
- Monitor estimate-to-actual performance trends
- Identify early indicators of margin erosion or project risk
- Track change order capture rates and financial performance drivers
- Lead quarterly financial performance reviews with executive leadership
- Interpret and manage contract requirements
- Ensure scope clarity and enforce structured change management
- Lead RFI development and tracking
- Prevent unauthorized scope execution
- Develop and maintain formal project risk registers
- Maintain a Program Risk Register including safety risks, margin risks, capacity constraints, contractual risks, and reputational risks
- Conduct monthly program risk reviews
- Escalate material risks to executive leadership when appropriate
- Proactively mitigate safety, financial, schedule, and resource risks
- Escalate high-impact risks appropriately
- Lead contingency and recovery planning
- Promote consistent operational standards across the program including safety compliance, estimating discipline, project controls, and documentation standards
- Lead program-level lessons learned reviews to improve future execution
- Serve as primary client interface
- Maintain quarterly executive touchpoints with strategic customers
- Lead Executive Business Reviews (EBRs)
- Own resolution of escalated operational or service issues
- Monitor customer satisfaction and service quality metrics Schedule Management
- Lead project update meetings and executive briefings
- Navigate conflict professionally while protecting Shermco’s interests
- Develop opportunities for repeat business
- Lead cross-functional teams including technicians, engineers, and subcontractors
- Conduct structured project kickoff meetings
- Drive execution quality and minimize rework
- Ensure disciplined documentation and turnover standards
- Identify opportunities to expand Shermco’s services within strategic accounts
- Ensure pricing alignment across regions and branches
- Participate in review of large proposals to ensure strategic alignment
- Prevent uncoordinated pricing or discounting across Shermco regions
- Support capture strategies for large capital projects
- Provide clear project performance updates to senior leadership
- Present risk summaries, financial forecasts, and mitigation plans
- Participate in post-project reviews and lessons learned sessions
Skills
- 5-10 years of program or project management experience ideally managing a national account in multiple sites
- Experience in any of the following: electrical construction, NETA testing, electrical commissioning, engineering services, industrial field services, power systems services, electrical infrastructure, and working knowledge of medium- and low voltage electrical systems or related technical field
- Demonstrated financial literacy and ability to interpret project financials
- Experience managing or overseeing large programs or projects exceeding $1M
- Proven ability to coordinate multi-site or multi-branch operations
- Strong executive communication and stakeholder management skills
- Strong financial acumen including budgeting, forecasting, and margin management
- Experience interpreting contracts and managing change orders
- Proven ability to lead large field teams and multi-disciplinary resources
- Bachelor's Degree preferred
- PMP certification or formal project management training
- Background in utility, industrial, data center, or mission-critical environments
- Experience managing enterprise-level customer relationships
Company Overview
Shermco Industries provides testing, repair, and maintenance of electrical infrastructure. It was founded in 1974, and is headquartered in Irving, Texas, USA, with a workforce of 1001-5000 employees. Its website is http://www.shermco.com.