Note: The job is a remote job and is open to candidates in USA. Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. They are actively seeking a Product Manager / Business Systems Analyst with Portal Experience to lead the strategy and enhancement of customer and partner portal experiences while collaborating with various teams to deliver scalable solutions.
Responsibilities
- Lead the strategy, roadmap, and continuous enhancement of customer and partner portal experiences
- Gather, analyze, and prioritize business requirements from stakeholders and translate them into product features
- Collaborate with UX, engineering, QA, and business teams to deliver intuitive, scalable portal solutions
- Manage the product backlog, define user stories, and support Agile sprint planning and execution
- Analyze user behavior, customer feedback, and performance metrics to drive product improvements
- Ensure seamless integration with enterprise applications, CRM, ERP, and identity management systems
- Partner with Customer Success and Support teams to improve user adoption, engagement, and satisfaction
Skills
- Lead the strategy, roadmap, and continuous enhancement of customer and partner portal experiences
- Gather, analyze, and prioritize business requirements from stakeholders and translate them into product features
- Collaborate with UX, engineering, QA, and business teams to deliver intuitive, scalable portal solutions
- Manage the product backlog, define user stories, and support Agile sprint planning and execution
- Analyze user behavior, customer feedback, and performance metrics to drive product improvements
- Ensure seamless integration with enterprise applications, CRM, ERP, and identity management systems
- Partner with Customer Success and Support teams to improve user adoption, engagement, and satisfaction
Company Overview
Company H1B Sponsorship