Note: The job is a remote job and is open to candidates in USA. The HWP Group is a medical and scientific communications agency dedicated to improving patient care through innovative solutions. They are seeking a Product Manager to oversee software product development projects, ensuring alignment between technical teams and stakeholders while managing day-to-day execution and communication with clients.
Responsibilities
- Lead weekly production meetings with assigned clients, facilitating discussions, capturing business requirements, documenting decisions, and driving action-item follow-through to ensure alignment across stakeholders
- Deliver software demonstrations, training sessions, and feature presentations to clients and internal stakeholders, promoting product adoption and user proficiency
- Evaluate product enhancement requests, define requirements, and develop comprehensive execution plans that align business objectives with technical capabilities
- Conduct independent quality assurance testing of Speaker Bureau platform enhancements, validating functionality against client requirements
- Proactively identify risks, dependencies, and potential obstacles impacting client deliverables, and develop effective mitigation strategies to maintain project success
- Document software defects, edge cases, and unexpected system behaviors; collaborate closely with the Development Operations teams to prioritize resolution and lead retesting to confirm fixes meet acceptance criteria
- Serve as the primary liaison between clients, business stakeholders, and Development Operations teams, translating business needs into technical requirements and ensuring clear, consistent communication throughout the development lifecycle
Skills
- 2+ years of Product Management or other relevant experience
- A degree with a major in a technology field
- Proficiency in software configuration and troubleshooting, with the ability to diagnose issues and guide effective resolutions
- Knowledge of Microsoft® Word, Excel, PowerPoint, and Access
- Ability to lead and prioritize multiple initiatives, managing competing deadlines in a fast-paced environment
- Detail-oriented with accountability for accuracy, quality, and compliance across deliverables
- Collaborative partner working effectively with cross-functional teams to drive outcomes
- Capable of identifying challenges and implementing effective solutions quickly
- Exceptional verbal and written communication skills
- Commitment to ensuring customer satisfaction and building positive relationships
- Med com experience is a plus
Benefits
- Immediate eligibility for all benefits, including medical, dental, vision, group term life, short-term and long-term disability
- Benefits 100% company paid
- 401k plan employer matching contributions
- Eligibility for company-sponsored incentive plans
- Generous PTO, including a week off in December for the holidays
- Paid volunteer time off
- Tuition reimbursement
- On-site gym and other employee wellness initiatives
- Employee Assistance Program
- Comp pay or comp time for onsite weekend work
- Availability of cell-phone stipends, based on business need
- Leadership development training program and other career development programs
- Remote and hybrid work schedule options
Company Overview
Founded in 2005, The HWP Group (Health & Wellness Partners, LLC) is a leading provider of medical communications solutions to global life sciences companies. It was founded in 2005, and is headquartered in Upper Saddle River, New Jersey, USA, with a workforce of 201-500 employees. Its website is https://www.thehwpgroup.com.