Note: The job is a remote job and is open to candidates in USA. RealPage, Inc. is a company focused on enhancing the relationship between landlords and renters through innovative product design. As a Product Designer, you will lead the design process by employing user-centered methodologies, collaborating with cross-functional teams, and ensuring the delivery of valuable product solutions.
Responsibilities
- Use personas and a narrative to story-tell the problem to solve and its solution
- Extract requirements from customer pain points
- Lead user, customer, and SME interviews
- Clearly document knowledge, existing workflows, and pain points gained from user, customer, and SME interviews
- Synthesize discovery findings to narrow and prioritize into actionable scope
- Solve product/user problems utilizing user-centered design thinking
- Document the design solution's workflow and functional specifications for Engineering to build
- Suggest a range of solutions that solve the narrowed scope
- Sequence releases of proposed enhancements to help establish product timeline
- Determine and monitor success metrics for proposed work
- Lead team momentum through product design lifecycle, including developing a pilot plan and General Availability readiness plan to go to market with
- Work with PM to align on design solution and assist in discovery efforts with producing discussion guides and conducting SME interviews
- Work with engineers and QA to be able to communicate designed functionality and workflows for ticketing and quality control testing
- Utilize design standards system in designing a solution and work with Design Standards team to provide feedback on design system evolution
- Work with UX researchers in continuous discovery efforts
- Understanding how to establish success metrics to gauge adoption and solution validation
- Grow with RP Product Design Center of Excellence curriculum and be mentored by senior product designers
Skills
- Passing completion of UX coursework (degrees, certificates, bootcamps, online courses accepted)
- Portfolio must tell human stories, demonstrate ability to define and assess user problems, show the work of problem-solving, communicate design solution with low-fidelity wireframes and high-fidelity clickable prototype, possess metrics of success for user outcomes, and demonstrate ability to assemble release strategy for product enhancements
- Minimum 4 years of experience with UX, design, architecture or similar field experience
- Clear demonstration of ability to empathize with user
- Experience with agile design and development practices and user-centered design thinking
- Interpersonal skills to work collaboratively and efficiently in cross-functional teams
- Facilitation skills to gain product and development team alignment through all stages of product development lifecycle, especially through strategy, discovery, and design
- Must be able to synthesize discovery findings into actionable items for design and development
- Must be comfortable sharing work in all stages and appetite for rounds of iterative design
- Comfortable communicating to executives and represent design POV: Demonstrate excellent communication, visual presentation, and speaking skills to be able to present to internal team and stakeholders
- Possess a healthy sense of curiosity to lead experiments
- Must be adept in practice of and documentation of problem-solving: Demonstrate excellent analytical and problem-solving skills and ways to visually and verbally communicate problem statement, challenges, and solutions
- Must be detail-oriented
- Must be able to manage work within established deadlines
- Embrace a collaborative approach - great ideas come from all places!
- Background in humanities, architecture, or psychology-related field
- Strong sense of curiosity and able to follow through gut feelings
- Adept at async communication and working with people in other time zones
- Can-do attitude and the energy to achieve a variety of levels of done-ness
- Experience in rapid prototyping tools (Figma preferred) and collaborative online tools (Miro, Mural, Notion, Figjam...)
- Leadership skills to serve as a mentor to a junior designer
- Appetite to learn and grow into a product strategist
- Ability to carry and maintain customer rapport
Benefits
- Health, dental, and vision insurance.
- Retirement savings plan with company match.
- Paid time off and holidays.
- Professional development opportunities.
- Performance-based bonus based on position.
Company Overview
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