Note: The job is a remote job and is open to candidates in USA. Toast is a technology company focused on helping restaurants and local businesses succeed in a digital world. They are seeking a Principal Product Manager to drive the vision, strategy, and execution of their configuration and change management experience across the platform.
Responsibilities
- Own and evolve the product strategy for Toast’s configuration platform, with a focus on:
- Designing systems that safely manage changes to critical business data, including validation, versioning, auditability, and rollback at scale
- Building and evolving a configuration platform that works for SMB, multi-unit operator, and Enterprise use cases across the Toast experience
- Exploring and integrating automation and AI-assisted (‘agentic’) workflows into configuration and publishing experiences
- Build platform capabilities that enable other Toast teams to develop, test, and deploy configuration-driven features independently
- Build and maintain a roadmap in alignment with business OKRs, customer needs, and technical feasibility
- Drive feature development from ideation through launch—writing clear specs, collaborating with engineering and design, and measuring success
- Partner with customer-facing teams and other development teams to gather insights and evangelize product value
- In partnership with engineering and design counterparts, lead a development team by providing clear direction, setting priorities, and fostering a culture of customer-centricity, innovation, and accountability
- Embrace and advocate for the use of AI tools to accelerate product discovery, streamline execution, and explore new product experiences - helping shape how we build and what we build
Skills
- 8+ years of product management experience, including significant ownership of a technical platform or infrastructure products
- Strong track record of delivering user-facing features in fast-paced environments
- Experience working on systems involving APIs, data models, or distributed architecture
- Analytical rigor—you use data to make decisions and validate assumptions
- Empathy for restaurants and a passion for improving their day-to-day
- Excellent communication skills and ability to influence without authority
Benefits
- Cash compensation (overtime, bonus/commissions if eligible)
- Equity
- Benefits
- Flexibility to meet Toasters’ changing needs
- AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews
- Reasonable accommodations for persons with disabilities to enable them to access the hiring process
Company Overview
Company H1B Sponsorship